Vuyelwa Mabetha

Detail-oriented professional with over 11 years of experience in travel coordination, customer service, and administration. Expertise in supplier communication and organisational skills, honed through a role as Travel Consultant at SABC. Committed to delivering exceptional service and contributing to organisational growth while pursuing ongoing professional development.

Travel Consultant - South African Broadcasting Corporation (SABC)

(2015-01)

• Make reservations for planned travel, including hotels and airlines.
• Follow up with co-ordinators about travel plans and make adjustments as needed.
• Advise coordinators of no-shows and handle late reconciliations for hotels and car hire.
• Attach flight tickets and hotel vouchers for the accounts department to invoice.
• Liaise effectively with coordinators and clients to resolve queries.
• Manage time effectively to accomplish tasks with enthusiasm and skill.
• Answer calls promptly and deliver consistent service for diverse client needs.
• Train and mentor new staff on policies and procedures.

Managing Promoters - Germophobe

(2012-06 - 2016-01)

• Promoted products in stores and at expos, including Coca-Cola Dome.
• Booked and coordinated promoters for store assignments.

Promoter - Tissue Masters

(2015-07 - 2016-01)

• Carried out in-store promotions, approaching clients and meeting sales targets.

Inbound Sales Agent - Direct Channel (Call Centre)

• Called clients and sold upcoming insurance products.

Higher Certificate - Supply Chain Management - Mancosa, Johannesburg (2025-12)

National Diploma - Tourism Management - University of Johannesburg

Matric - TM Lethlake Secondary School