Warda Osman

Friendly, reliable, and customer-focused professional with five years of previous experience at TK Maxx (2016–2021), gained while studying for a Bachelor's degree in International Development. Since 2021, I have worked as a teacher, developing excellent communication, organisation, and problem-solving skills in a fast-paced environment. I am now looking to return to TK Maxx in a part-time role alongside my teaching career, bringing my previous retail experience, strong work ethic, and passion for delivering excellent customer service.

Teacher

(2021-01)

• Plan and deliver engaging lessons in a supportive learning environment.
• Build positive relationships through clear communication and professionalism.
• Manage multiple priorities while remaining organised and adaptable.
• Work collaboratively with colleagues, parents, and wider teams.
• Maintain high standards of responsibility, organisation, and customer-focused communication.

Retail Associate - TK Maxx

(2016-01 - 2021-12)

• Delivered friendly and efficient customer service, assisting customers with purchases and enquiries.
• Operated tills accurately and handled cash and card transactions.
• Replenished stock and maintained organised, visually appealing shop floor displays.
• Processed deliveries and ensured the store remained clean, safe, and well-presented.
• Worked collaboratively with colleagues to meet daily targets and provide an excellent shopping experience.
• Thrived during busy trading periods while maintaining excellent service standards.

Bachelor of Arts (Hons) - International Development - University of Sussex (2020-01)