Wesley Kelly
First Response Advisor at JF Law
Hire this person
Send a job offer directly to this candidate
About
A motivated, reliable and hardworking professional with experience across legal services, customer service, hospitality and event management. Currently working as a First Response Advisor at JF Law alongside a part-time role as Bar Staff at Meraki. Experienced in handling client enquiries, working in fast-paced environments and delivering excellent customer service. Strong communication, organisational and problem-solving skills with the ability to work independently or as part of a team.
Experience
First Response Advisor - JF Law - Liverpool
(2026-04)
- First point of contact for new clients.
- Handle inbound and outbound enquiries.
- Gather accurate client information.
- Provide excellent customer service in a legal environment.
Bar Staff - Meraki - Liverpool
(2026-05)
- Serve drinks and deliver excellent customer service.
- Handle payments accurately.
- Maintain cleanliness and support busy live events.
Event Organiser - Insidious Events - Liverpool
(2024-09)
- Founded and manage an independent events brand.
- Book artists and coordinate logistics.
- Manage venues, promotion and event operations.
First Response Advisor / File Handler - Carpenters Group - Liverpool
(2023-05 - 2026-04)
- Handled road traffic accident claims.
- Managed inbound and outbound calls.
- Supported clients throughout their claims.
Customer Service Advisor / Sales Agent - The Contact Company
(2022-08 - 2023-05)
- Customer service and sales for Plusnet Mobile and TPRG.
Glass Collector / Bar Staff - O'Neills
(2021-09 - 2022-02)
- Provided customer service and supported bar operations.
Porter - Smartmove Removals
(2021-02 - 2021-08)
- Safely transported customers' belongings across the UK.
Education
Diploma - Photography - City of Liverpool College
GCSE - English Language - Oldershaw Academy
