Willy Nyanzi
Matchday Steward with Security Expertise
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About
A reliable, enthusiastic, and hardworking individual with over 2 years' experience as a Matchday Steward at Roots Hall Stadium. Demonstrates excellent communication skills, a strong sense of responsibility, and a commitment to ensuring safety and customer satisfaction. Known for being approachable. Calm under pressure, and a team player with a proactive attitude.
Experience
Matchday Steward - Roots Hall Stadium - Southend-On-Sea
(2024-01)
- Monitored crowd activity to ensure safety and compliance with stadium regulations
- Aided and directed attendees with professionalism and courtesy
- Responded to incidents calmly and efficiently, liaising with security and emergency services when required
- Supported team operations before, during and after events.
Volunteer - Epping Food Bank - Epping
(2023-08 - 2023-08)
- Helped sort and distribute food parcels to individuals and families in need
- Maintained a respectful and empathetic approach when supporting vulnerable members of the community
- Assisted with stock management and general organization of the food bank.
Education
GCSE English - Redbridge College (2024)
Highfield Level 2 Award for Door Supervisors in Private Security - Door Supervisor Licence - South Essex College (2024)
Highfield Level 2 Award for CCTV Operators - Public Space Surveillance in Private Security Industry - CCTV Licence - South Essex College (2024)
Highfield Level 3 Award in Emergency First Aid at Work - RQF - South Essex College (2024)
