Maintenance engineer/ surveyor - ECOSAFE HEATING LTD - London
(2024-05)
- Carrying out planned preventative maintenance (PPM) and routine building checks.
- Completing reactive repairs when faults or damage are reported.
- Repairing and maintaining doors, locks, handles, hinges and closers
- Carrying out basic carpentry and joinery, such as repairing skirting, cupboards, worktops, frames and damaged timber.
- Repairing walls, ceilings, plaster, tiles and flooring.
- Completing painting and decorating, including touch-ups and making good after repairs.
- Fixing minor issues with windows, blinds, partitions and fixtures.
- Carrying out basic plumbing maintenance, such as fixing taps, toilets, sinks, leaks or waste pipes, depending on competence and the role.
- Performing basic handyman and multi-trade repairs.
- Inspecting buildings for damage, wear, defects, damp or safety concerns.
- Checking that fire doors, escape routes and building fabric are in good condition.
- Using tools and materials safely and keeping work areas clean.
- Recording completed jobs, updating maintenance systems and writing job notes.
- Communicating with building users, clients, site managers and contractors.
- Reporting larger or specialist issues to the relevant engineer or subcontractor.
- Following health and safety procedures, risk assessments and site rules.
Building Maintenance Supervisor - Principal Education
(2023-02 - 2024-12)
- Supervised multi-trade operatives and external contractors across commercial education sites.
- Allocated and monitored PPM and reactive tasks via Maximo CAFM ensuring KPI performance.
- Managed fire door inspections, compliance works and statutory maintenance.
- Carried out quality assurance inspections and monitored contractor standards.
- Managed materials procurement, scheduling and workforce coordination.
- Ensured adherence to RAMS, safe systems of work and H&S; legislation.
Resident service officer - A2Dominion Group
(2022-06 - 2023-01)
- Act as the first point of contact for residents, providing a professional, responsive and customer-focused housing management service.
- Manage a designated patch of social housing properties, ensuring tenancy conditions and estate standards are maintained.
- Carry out regular estate, communal area and property inspections to identify repairs, health and safety risks, fire safety issues and environmental concerns.
- Investigate and resolve resident enquiries, complaints and service requests, ensuring timely and effective outcomes.
- Coordinate responsive repairs and planned works, liaising with contractors, housing teams and external agencies to ensure works are completed to a high standard.
- Build positive relationships with residents, listening to concerns, providing advice and advocating on their behalf where appropriate.
- Support vulnerable residents by identifying additional needs and making referrals to relevant support services.
- Work collaboratively with internal departments, contractors, community organisations, police and other agencies to resolve complex resident issues.
- Monitor contractor performance and ensure services are delivered in accordance with agreed standards and service level agreements.
- Promote safe, clean and well-maintained estates by reporting and following up on repairs, cleaning, grounds maintenance and environmental issues.
- Assist in managing anti-social behaviour (ASB), neighbour disputes and tenancy breaches in accordance with housing policies and procedures.
- Maintain accurate case notes, inspection records and reports using housing management systems.
- Attend resident meetings, community events and partnership meetings to encourage resident engagement and improve local services.
- Ensure compliance with housing legislation, tenancy agreements, health and safety requirements and regulatory standards.
- Deliver excellent customer service while meeting performance targets and contributing to continuous service improvement.
Maintenance Engineer (Plumbing Bias) - Scape Student Living
(2021-04 - 2022-05)
- Delivered PPM and reactive works in high-occupancy residential accommodation.
- Carried out plumbing repairs including taps, valves, syphons, TRVs, leak detection and pipework.
- Completed basic electrical works, PAT testing and lighting replacements.
- Performed legionella flushing, temperature monitoring and fire alarm checks.
- Undertook carpentry, patch plastering, decorating and general fabric repairs.
Maintenance Engineer - Lancer Scott
(2016-09 - 2019-09)
- Conducted condition surveys, plant inspections and reactive repairs across multiple commercial properties.
- Monitored AHUs, FCUs, pumps, motors and BMS systems.
- Completed plumbing repairs and general building fabric maintenance.
- Escorted specialist contractors and ensured compliance with safe working practices.
