Quality Assurance - Project & Care coordinator
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I’m an experienced care and quality professional committed to supporting vulnerable individuals to live safely and confidently. My background includes quality assurance, safeguarding, and service coordination across regulated care settings. I’m passionate about promoting best practice, empowering staff, and ensuring high standards of care and compliance. I take pride in my ability to stay calm under pressure, communicate with empathy, and help services continuously improve.
Experienced Quality Assurance and Care Coordination professional with over eight years’ experience in the health and social care sector. Skilled in safeguarding, compliance monitoring, and person-centred service delivery within regulated care environments. Proven ability to manage complex cases, lead investigations, and ensure adherence to CQC standards and organisational policies.
Strong track record in planning, data reporting, staff supervision, and continuous service improvement. Recognised for professionalism, attention to detail, and the ability to build positive relationships with multidisciplinary teams, service users, and families to achieve safe, high-quality outcomes.