Yilcin Yagcioglu

I am a hardworking and enthusiastic person with a versatile and adaptable approach. Equally capable working within a team and on my own initiative. I am always committed to achieving high standards in my tasks. I undertake and find it easy to follow instructions and maintain an effective work rate when under pressure to meet set targets and deadlines. In addition, I am also able to interact effectively with people of all ages and backgrounds.

Shop Assistant/Floor Manager at Bugsy's Convenience Store (2022-01 – 2026-12)

• Efficiently manage cash register operations, accurately processing customer transactions with a high rate of accuracy.
• Handle customer inquiries regarding store policies, product locations, and promotions in a friendly and professional manner.
• Maintain clean and organised checkout area, restocking shelves and assisting with floor displays when necessary.
• Train and mentor new cashiers, improving team productivity and customer service quality.
• Verified customer ages for the purchase of age-restricted products.
• Supported merchandising efforts through effective floor moves and display setups.
• Promoted seasonal and high-margin items to enhance sales performance.
• Welcomed customers warmly, fostering a friendly store environment.
• Assisted in maintaining cleanliness and organisation throughout the store.
• Provided product information to enhance customer purchasing decisions.
• Collaborated with the team to improve overall store efficiency.

Landscaper/Gardener (2020-01 – 2022-12)

• Utilised a variety of garden tools and equipment to maintain the appearance of gardens.
• Removed overhanging branches and leaning trees that posed safety hazards.
• Liaised with landscape artists to redesign, plant, and maintain private gardens for high-profile clients.
• Follow all safety precautions relations with the equipment used.
• Executed a range of garden and landscape operations, including watering, planting, transplanting, and weeding.
• Offered valuable expertise and recommendations to clients regarding garden planning.

Roofer at Andrew Walters Roofing (2016-01 – 2018-12)

Awareness of health and safety regulations, manual labour, attention to detail, knowledge and experience of using various tools and equipment.

Window Cleaner at Andrew Hollins Window Cleaning (2013-01 – 2016-12)

• Washing and cleaning of windows
• Preparing cleaning solutions
• Working at heights
• Recording and collecting payments

Temporary Labourer at On-Line Personnel solutions Ltd (2005-01 – 2005-12)

I have worked on a number of short-term assignments, where I was responsible for carrying out a wide range of general labouring duties including loading and unloading vehicles, picking and packing items and general warehouse duties. I proved my ability to follow instructions and maintain an efficient work rate when under pressure to meet set targets and deadlines. In addition, excellent teamwork skills were also essential and I was required to ensure that I maintained the general cleanliness and tidiness of the working environment in accordance with health and safety regulations.

General groundwork – Groundwork, Stoke-On-Trent (2009-01 – 2009-12)

Level 1 & 2 in Warehouse training (2014-01 – 2014-12)