Tigrinya and Amharic OPI/VRI Interpreter at Globo (2025-06 – Present)
- Provided Video Remote Interpretation (VRI) and Over-the-Phone Interpretation (OPI) services for clients.
- Assisted in bridging communication gaps for non-English-speaking individuals in real-time, ensuring clarity and accuracy.
- Adapted interpretation techniques to suit remote communication platforms while maintaining high professional standards.
Tigrinya and Amharic OPI/VRI Interpreter at Glocco (2025-02 – 2025-12)
- Provided Video Remote Interpretation (VRI) and Over-the-Phone Interpretation (OPI) services for clients.
- Assisted in bridging communication gaps for non-English-speaking individuals in real-time, ensuring clarity and accuracy.
- Adapted interpretation techniques to suit remote communication platforms while maintaining high professional standards.
Amharic/Tigrinya VRI/OPI Interpreter at Lingoaid (2024-07-01 – 2024-08-15)
- Provided Video Remote Interpretation (VRI) and Over-the-Phone Interpretation (OPI) services for clients.
- Assisted in bridging communication gaps for non-English-speaking individuals in real-time, ensuring clarity and accuracy.
- Adapted interpretation techniques to suit remote communication platforms while maintaining high professional standards.
Multilingual On-site and Remote Interpreter (Tigrinya, Amharic, English) at Mekele University (2019-02-05 – 2024-06-30)
- Provide accurate and culturally sensitive interpretation services between Tigrinya, Amharic, and English for clients.
- Facilitate clear and effective communication between non-English-speaking individuals and professionals in various fields, ensuring mutual understanding.
- Assist in building trust and rapport between clients and service providers by maintaining a professional and empathetic demeanor.
- Maintain strict confidentiality and adhere to ethical standards in handling sensitive information.
- Continuously improve language proficiency and cultural knowledge to enhance interpretation quality.
- Game Localization
IT Expert at Ovid Constructions PLC (2024-08-30 – 2025-01-28)
- Managed and maintained the company's IT infrastructure, including servers, networks, and data storage systems to ensure seamless operations.
- Supported HR and legal teams by translating policies, safety regulations, and compliance documents for non-English-speaking employees.
- Facilitated multilingual communication by interpreting between Tigrinya, Amharic, and English in technical meetings, negotiations, and site visits.
- Provided cybersecurity support by implementing security protocols, monitoring threats, and ensuring data protection across all digital platforms.
- Translated and localized IT and construction-related documents, including project proposals, reports, and contracts, ensuring accuracy and clarity for multilingual teams and international stakeholders.
- Provided technical support to engineers, project managers, and administrative staff, troubleshooting hardware and software issues.
- Developed and maintained software applications tailored to the construction industry, optimizing workflow efficiency and project management.
- Facilitated multilingual communication by providing language interpretation support in Tigrinya, Amharic, and English during technical meetings and project discussions.
- Coordinated with external IT vendors and service providers to ensure timely upgrades, system maintenance, and procurement of technology resources.
- Served as the primary point of contact for international clients requiring IT support, ensuring technical explanations were clearly conveyed in multiple languages.
Cyber Security Expert at Ahaz Platforms PLC (2020-12-10 – 2021-10-10)
- Provided language interpretation support for technical training and documentation
- Designed and organized structured cybersecurity training programs
- Developed comprehensive learning materials tailored for young learners
- Conducted engaging and interactive classes to introduce foundational cybersecurity concepts
Software Engineer at Virtual Software Design and Development PLC (2021-12-02 – 2022-03-10)
- Designed, developed, tested, and maintained software applications.
- Created visually appealing and user-friendly applications.
- Assisted in localizing and translating software documentation to enhance accessibility for non-English-speaking users.
- Acted as a liaison in multilingual technical discussions, bridging communication gaps between teams and clients.
- Conducted engaging and interactive classes to introduce foundational cybersecurity concepts.
