Yubraj Karki

Dedicated and results-driven Food and Beverage Supervisor with over 5 years of experience in luxury hotels and high volume restaurant environments in the UK and UAE. Experienced in shift management, team supervision, stock control, sales growth, and guest satisfaction. Strong background in fine dining service, wine pairing (WSET Level 2), and maintaining Health & Safety compliance.

Proven ability to lead teams, improve operational efficiency, and deliver excellent customer service in fast-paced hospitality settings.

Team Leader at Crowne Plaza NEC (2026-04 – Present)

• Led front-of-house service across restaurants, bar, and events operations in a high-volume hotel environment.
• Supervised and coordinated a team of waiters, ensuring smooth service flow during busy shifts.
• Delivered professional bar service, including preparation of cocktails, wines, and beverages in line with standard.
• Handled guest queries and complaints efficiently, maintaining high levels of customer satisfaction.
• Supported staff training on service standards, menu knowledge, and bar operations.
• Worked closely with kitchen and bar teams to ensure timely and accurate delivery.
• Maintained compliance with licensing laws, food safety, and health & safety regulations.

Supervisor at Itihaas (2026-01 – 2026-03)

• Manage daily restaurant operations for 50+ covers per service.
• Supervise team of 8-10 staff member, delegate, and monitor staff performance to maintain service standards.
• Conduct pre-shift briefings and ensure effective communication between kitchen and service team.
• Handle customer complaints and resolve issues to ensure high guest satisfaction.
• Support recruitment, onboarding, and training of new staff.
• Assist with stock control, inventory checks, and supplier coordination.
• Complete end-of-shift cash reconciliation and closing procedures.
• Ensure compliance with UK Food Safety, Health & Safety, and licensing regulations.

Team Leader / Barista (Riviera By Chef Jean Imbert) at The Lana by Dorchester Collection (2023-10 – 2025-12)

• Supervised front-of-house operations within a 5-star luxury hotel environment under the Dorchester Collection brand.
• Led team of 18 staff in delivering premium guest experiences in a high-end fine dining setting.
• Contributed to increased beverage revenue by 15% through strategic upselling.
• Monitored service flow and coordinated with kitchen to ensure timely food delivery.
• Delivered department-wide training on SOPs, menu knowledge, and guest engagement.
• Prepared and served specialty coffees as a barista during breakfast service, ensuring consistency and highquality presentation.
• Managed morning service flow, balancing barista duties with guest interaction in a fast-paced environment.
• Acted as Duty Supervisor in the absence of the Restaurant Manager.
• Maintained high hygiene standards and operational compliance.
• Part of the highest revenue-generating outlet within the Dorchester Collection portfolio.

Senior Waiter at Emaar Hospitality Group (2022-10 – 2023-09)

• Delivered high-quality service across multiple meal periods.
• Supported supervisors in shift management and floor coordination.
• Assisted with stock rotation and inventory organization.
• Promoted premium beverages and menu items to increase revenue.
• Maintained food hygiene and safety standards.

Trainee (Stay By Yannick Alleno) at One and Only the Palm (2020-12 – 2021-12)

• Trained in fine dining service procedures and luxury guest service.
• Assisted with table service, wine presentation, and guest interaction.
• Supported inventory control and operational tasks.
• Ensured compliance with hygiene and safety standards.

Trainee at Vivanta Rebak Island by Taj (2018-10 – 2019-05)

• Completed multi-department training in restaurant service, front desk, and housekeeping.
• Assisted with reservations and guest service operations.
• Developed operational knowledge of hotel standards and procedures.

Bachelor of Arts in International Hospitality and Tourism Management – Silver Mountain School of Hotel Management (2020)