Yuya Ishikawa

An energetic and customer-focused hospitality professional with three years of experience in busy cafe lounges, including three years in the high-volume district of Shibuya, Tokyo. Proven ability to thrive in fast-paced environments, work well under pressure, and manage time effectively to ensure prompt service during peak hours. Passionate about Cotti Coffee's brand concept of modernising cafe culture with premium ingredients.

Cafe Lounge Barista & Team Member at SHARE LOUNGE (Shibuya Scramble Square) (2023-01 – 2026-01)

• Delivered high-quality, friendly customer service in English and Japanese at busy premium lounges.
• Operated POS systems, processed payments accurately, and managed daily cash balancing.
• Prepared and served premium beverages while maintaining high standards of store hygiene.
• Collaborated effectively with team members during peak hours to ensure prompt service.

Hotel Banquet Server at Yokohama Bay Sheraton Hotel (2022-01 – 2023-01)

• Provided formal table service for high-profile corporate events, weddings, and VIP guests.
• Coordinated closely with kitchen and floor teams to ensure synchronized and timely food and beverage delivery.
• Maintained strict fine-dining etiquette, presenting items elegantly and ensuring guest satisfaction.
• Adhered to great hospitality standards and rigorous food safety and hygiene regulations.

Bachelor of Business Management in Business Management – Yokohama National University (2022-01 – 2026-01)

– Hiroshima City Funairi High School (2019-01 – 2022-01)