Zaara Kayes

I am an honest, friendly and an energetic person with strong communication skills. I am able to work on my own initiative aswell as working as a team player. I am hardworking and can get on with tasks quickly as I strive and drive towards achieving goals and targets. I seek the role of increased responsibility where my education and skills obtained will be a valuable asset to the company.

Front of House at Top It Off (2025-12 – Present)

Worked in a busy restaurant environment, providing friendly and professional customer service while maintaining a high standard of service during busy periods.

• Welcomed and served customers in a fast-paced front-of-house environment
• Provided friendly, professional and attentive customer service
• Worked efficiently under pressure during busy service periods
• Communicated clearly with customers and colleagues
• Worked effectively as part of a team to keep service running smoothly
• Maintained high standards of cleanliness, organisation and service

Barista (2024-11 – 2025-01)

Worked as a barista in a very busy environment, developing strong customer service, speed, multitasking and teamwork skills.

• Prepared and served drinks efficiently during busy periods
• Provided friendly and attentive customer service
• Managed multiple tasks while maintaining accuracy and service standards
• Worked effectively as part of a team in a fast-paced environment

Sales Assistant at River Island (2022-12)

Working in retail has equipped me with a valuable set of skills that extend beyond the sales floor. I've honed my customer service abilities, learning to effectively communicate with diverse clientele and address their needs with patience and empathy. Additionally, I've developed strong interpersonal skills, collaborating seamlessly with coworkers to ensure a cohesive team dynamic.

Managing inventory and maintaining visual merchandising standards has sharpened my attention to detail and organisational prowess. Finally, my time in retail has taught me the importance of time management and adaptability in a fast-paced environment, skills that are transferable to many aspects of life.

Waitress at Grand Park Hall (2022-06 – 2022-06)

Also, another catering service. I received lots of compliments from customers about my fast, efficient, friendly service as a waitress. This job was quite physically demanding as It required to be on feet a lot and be fast paced and I strived to keep up to more than the standard 100% of my time.

Waitress/Hostess at Cresent Hall (2022 – 2024)

Worked at wedding venue Obtained invaluable experience such as;

• Being responsible to cater for my own tables
• Communicated professionally with the people I served to
• Worked as a team player
• Provided great hospitality
• Adhered to Health and Safety rules and regulation
• Had a can-do attitude

A-level in Law, Applied criminology, A-level sociology – Luton Sixth Form Collage (2022 – 2024)

GCSE in Maths, Biology, Chemistry, Physics, English Language – The Chalk hills academy Academy (2017 – 2022)