Customer Service Assistant
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Law student at Manchester Metropolitan University
Highly motivated to learn new skills
Dedicated Customer Service Representative dedicated to providing care for customer satisfaction
Former Law/Criminology/Film Student at Aquinas College
Adept in various social media platforms and office technology programs.
Hardworking University Student seeking work experience.
Directed customers, served their needs and dealt with complaints.
Redirected calls to my supervisor to address any issues or concerns
Provided customers with quality assistance through phone calls
Served an average of 200 customers per day
Worked to ensure a positive and helpful customer experience.
Managed the store without needing supervision
Aided by researching laws and the market
Support Through Court is a charity that assists clients which are struggling with their legal issues due to stress or emotional and physical problems
We assist them by accompanying them to court, helping them draft relevant forms and reassuring their situation
From this, they trained us to handle clients in their most stressful moments
Secondary School - 6 in English Language, 6 in English Literature, 6 in Maths
College - Distinction in Law, B in Criminology
University - Ongoing but 90+% on assignments
