Senior Manager / Healthcare Recruitment Operations at Medgen Healthcare (2019-01 – Present)
- Coordinate healthcare staffing solutions across acute and community healthcare services.
- Manage daily communications with healthcare providers, service teams, and local councils.
- Organise operational processes including calls, emails, and team meetings.
- Create and maintain staff rotas and workforce spreadsheets using Microsoft Excel.
- Support recruitment operations and ensure timely placement of healthcare professionals.
- Build and maintain professional relationships with healthcare partners and stakeholders.
Operations Support at MCS Healthcare (2026-01 – Present)
- Provide operational and administrative support to healthcare teams and service providers.
- Assist with workforce coordination and service communication across healthcare sectors.
- Support rota management, documentation, and staff scheduling processes.
- Work closely with teams to ensure smooth daily operations.
Retail Customer Service Assistant
- Delivered excellent customer service in a busy retail environment.
- Assisted customers with enquiries and transactions.
- Maintained store organisation and supported team operations.
