FOH Team Member at Chaiiwala Drive-Thru (2025-10 – Present)
- Managed drive-thru operations, taking customer orders and processing payments while consistently meeting service time targets (under 10 minutes)
- Delivered high-quality customer service across front-of-house, including til operations, order taking, and resolving customer queries efficiently
- Supported kitchen operations during peak times, assisting with food orders and workflow due to prior kitchen experience
- Prepared a wide range of to and cold beverages to brand standards, while balancing drive-thru service time targets and front of-house demands
Kitchen Assistant at Chaiiwala (2025-09 – 2025-10)
- Prepared and assembled a variety of South Asian street food items and beverages in a fast-paced kitchen
- Ensured all food met presentation and hygiene standards in line with company policies
- Supported chefs with ingredient preparation, cooking, and plating during peak hours
- Monitored stock levels and restocked ingredients to maintain efficient kitchen flow
Barista at Chaa Biskut (2025-06 – 2025-09)
- Managed high-volume orders during peak hours while maintaining service quality
- Maintained hygiene standards across café premises
- Offered personalised beverage recommendations to build customer rapport
- Kept bar area tidy and well-stocked to enhance efficiency
- Experience in creating coffee, iced matcha, bubble tea, mocktails
Waitress at Farro's Grillhouse (2023-05 – 2025-06)
- Created a friendly, welcoming atmosphere to encourage positive guest experiences
- Warmly greeted and escorted guests to tables
- Attended tables regularly and processed additional orders promptly
- Memorised full menu and provided knowledgeable suggestions
- Prepared desserts including milkshakes, cookie doughs, cheesecakes, and sundaes to high standards
Teaching Assistant (Primary School) at Djanogly Northgate Academy (2022-07 – 2022-07)
- Created engaging learning environments to improve student experiences
- Communicated effectively with young children to meet their needs
