Zander Brett

Qualified Transport Manager (CPC holder) with over six years' experience in transport operations and compliance. Progressed internally from Operations Assistant to Compliance Manager, developing a practical understanding of both operational and regulatory requirements. I enjoy working with people, investigating issues and helping maintain high standards through a fair, practical approach to compliance.

Compliance Manager at Nicholls Transport (2025-08 – Present)

Promoted internally to Compliance Manager after gaining operational experience within the business.

• Qualified Transport Manager (CPC holder) and one of the company's named Transport Managers, supporting compliance with Operator Licence undertakings.
• Monitor driver compliance through licence checks, tachograph analysis, Working Time Directive reviews and payroll validation.
• Review fleet maintenance schedules, MOT compliance and safety inspections, identifying risks and working with operational teams to resolve them.
• Investigate accidents, customer complaints and compliance issues, implementing appropriate corrective actions.
• Prepare improvement notices, warning letters, disciplinary correspondence and company compliance communications.
• Support FORS Bronze, ISO audits, DGSA visits, Traffic Commissioner correspondence and DVSA investigations.
• Line manage two Transport Assistants and report directly to the Managing Director.

Operations Assistant at Nicholls Transport (2020-11 – 2025-08)

Developed a strong understanding of transport operations by supporting the day-to-day running of a busy fleet operation, providing the operational experience that underpins my approach to compliance today.

• Supported the day-to-day operation of over 100 drivers across the main operating centre and four satellite sites.
• Monitored live fleet activity using Webfleet and Proteo TMS, responding to delays, breakdowns and operational changes.
• Worked closely with planners, drivers and customer service teams to maintain service levels.
• Monitored drivers' hours and reported vehicle defects, breakdowns and operational incidents.
• Assisted with training new operational staff and provided management cover when required.

Sales & Service Engineer at PHC (2017-07 – 2020-11)

Managed customer accounts across the Southeast, providing technical advice and tailored equipment solutions while building long-term customer relationships.

Regional Sales Manager at Tactical Solutions (2011-07 – 2017-07)

Promoted internally to lead a regional team across the Southeast, coaching Territory Sales Managers, reviewing performance and supporting major FMCG brands to achieve commercial objectives. Previously managed a portfolio of national retail customers across the Southeast, consistently delivering sales and performance targets before being promoted to Regional Sales Manager.

Department Manager at Sainsbury's (2005-02 – 2011-07)

Progressed through several operational roles before promotion into management, developing strong leadership, customer service and people management skills.