Zara Ishfaq

Accounts Payable Administrator

Talent

BirminghamMember since June 1, 2026

accounts and client-facing rolesCustomer ServiceCommunicationTeamworkCollaborationOrganisationAttention to DetailProblem-SolvingAdaptabilityMicrosoft OfficeSAGEData EntryBasic AccountingNumeracyLeadershipInitiative

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accounts and client-facing rolesCustomer ServiceCommunicationTeamworkCollaboration

About

Adaptable and customer-focused professional with experience in administration, accounts and client-facing roles. Skilled at problem-solving, communication and working collaboratively in busy environments. Currently seeking customer service opportunities to broaden my experience and develop new skills, while building on my previous administrative and finance experience. Holds a Business Management degree and AAT Level 2, with a long-term goal of progressing into finance or accounting roles.

Experience

Accounts Payable Administrator - Sahara Accountancy

(2025-04 - 2025-06)

Managed client accounts, payroll and daily financial records accurately.
Handled client enquiries professionally over email and phone.
Supported administrative duties across multiple departments.

Voluntary Work - Islamic Relief Charity

(2024-03 - 2024-08)

Sorted and labelled donated items to ensure smooth distribution.
Assisted with admin tasks and cash handling at the till as needed.
Supported visitors and fellow volunteers with friendly and professional service.

Carer for Family Member

(2023-01 - 2023-12)

Assisted with medication, personal care and appointments, demonstrating reliability and patience.
Provided daily support in a caring and respectful manner.

Accounts Payable Administrator - AKA Chartered Accountants

(2022-06 - 2022-08)

Managed invoices, VAT and data input for multiple stakeholders.
Delivered client service over email, phone and face-to-face contact.
Ensured accuracy and timeliness of accounts, maintaining high attention to detail.

Data Entry - Aman Solicitors

(2022-01 - 2022-02)

Acted as first point of contact, directing client enquiries to appropriate departments.
Managed communications and maintained records in line with GDPR and data protection.

Education Programme Administrator - Osbourne Training

(2021-06 - 2021-11)

Managed incoming calls, emails, diary appointments and meeting room bookings.
Provided administration support, including data entry, minute-taking and event organisation.
Assisted the wider team in a fast-paced office environment, demonstrating reliability and professionalism.