Wilhemina Williams

Accounts Payable Clerk/Administrator with 5 years of experience in accounts/finance and 9 years in administration. Trained in payroll, Sage and Citrix and willing to undertake further training as required. Detail-oriented and a track record of enhancing operational efficiency through meticulous organisation and effective communication. Now seeking a new accounts or administrative role where I can contribute immediately and continue developing my skills.

Career break

(2020-01 - 2026-01)

Dedicated time to family responsibilities while completing structured training in Digital contact centre skills, IT, and Cybersecurity. Ready to return to accounts/administration work with refreshed skills and strong motivation.

Account Payee/Administrator - Skanska

(2015-04 - 2020-12)

Processed invoices, linking them to relevant projects or departments for job costing and financial statement accuracy; prepared and managed payroll in accordance with directives from Accounts Payable management; oversaw diary management, ensuring efficient scheduling; updated notice boards and crafted newsletters for distribution; coordinated deliveries and supported staff inductions.

• Started out as a administrator and then gained promotion to account payee
• Given responsibility for training two new staff before gaining my promotion
• Covering for the manager as/when required
• Trained in payroll, Sage 50 and Citrix
• Positive feedback for being an efficient and helpful member of the team and being given bonuses as a result

Administrator - Little Star Children Centre

(2010-01 - 2015-12)

Typing up documents; disseminated memos; inputting data onto internal computer systems; managing diaries to optimise scheduling; handled incoming and outgoing calls, correspondence, and maintained an organised filing system; faxing, printing, photocopying, and scanning tasks; monitored stationary stock levels and initiated reordering as necessary; raising purchase orders and invoices; tracking invoices; organised and coordinated meetings and conferences; updated and maintained holiday, absence, and training records for staff.; welcomed and greeted visitors, ensuring proper sign-in and induction procedures were followed.

• Given responsibility for helping with mentoring/training new staff at Little Star
• Positive feedback from staff and parents at Little Star including thank you cards
• Trained in IT systems, data protection, GDPR, safeguarding and more
• Used initiative to change the reception area at Little Star to improve the environment, changed the way customer service delivered at Able transport to make it more organised

Administrator - Alpha Property

(2008-01 - 2009-12)

Administrator - Able Transport

(2006-01 - 2008-12)

Certificate in digital contact centre level 1 (2025-01 - 2026-12)

Award in digital and IT skills level 2

Award in Cybersecurity level 1

Certificate in Management and Leadership

NVQ Level 2 in Team Leading

NVQ Level 2 in Customer Care