Zhihui Zou (Sean)

Prepared and cooked food to company standards in a fast-paced kitchen environment while maintaining quality, speed, and food safety procedures during busy service periods Delivered professional customer service by taking orders, handling customer queries, and processing cash and card payments accurately using the till system Maintained high standards of cleanliness, food hygiene, and health & safety across both kitchen and front-of-house areas to ensure an efficient working environment

Kitchen & Front of House Team Member - Burger & Sauce

(2026-04)

• Prepared and cooked food to company standards in a fast-paced kitchen environment while maintaining quality, speed, and food safety procedures during busy service periods
• Delivered professional customer service by taking orders, handling customer queries, and processing cash and card payments accurately using the till system
• Maintained high standards of cleanliness, food hygiene, and health & safety across both kitchen and front-of-house areas to ensure an efficient working environment
• Worked effectively within a team by communicating during busy shifts, multitasking across different responsibilities, and supporting smooth day-to-day restaurant operations

Barista - Guanghua restaurant and Hotel - Kampala, Uganda

(2025-12 - 2026-01)

• Prepared and served a wide range of coffee beverages, ensuring each drink met the restaurants high-quality standards
• Took and processed customer orders accurately and efficiently when required
• Maintained cleanliness and organization of the coffee station, following hygiene and safety guidelines
• Delivered friendly and attentive customer service to create a welcoming environment for guests

Waiter - Kololo Courts Hotel and Apartments - Kampala, Uganda

(2024-07 - 2024-09)

• Delivered excellent customer service by efficiently taking orders and serving guests in a fast-paced environment as a Waiter
• Collaborated effectively within a team and worked independently, building strong relationships with customers, which enhanced my communication and leadership skills
• Adapted quickly to new situations, resolving conflicts between customers and co-workers, and supporting a positive and productive work environment

Bubble Tea Barista - T2U - Kampala, Uganda

(2023-06 - 2023-09)

• Operated efficiently in a fast-paced environment, serving over 100 customers daily
• Managed and replenished stock inventory on the shop floor to maintain optimal product availability
• Maintained cleanliness, handled bookkeeping tasks, and executed cash-handling procedures

Logistics internship - hantex investment limimited - Kampala

Worked with the site manager to review daily operations and coordinate with the machinery maintenance team focusing on the importance of effective communications and strong organisational skills to ensure effective day to day operations. Explored different marketing strategies to increase visibility of the warehouses, including creating social media accounts highlighting the facilities and products of different clients and engaged with potential clients in an interactive way.

BSc (Hons) - Sport & Exercise Science - University (unnamed) (2024-09)

A Levels - Physical Education, Psychology, Geography - Ellesmere College (2022-09 - 2024-06)

IGCSE - Mathematics (C), English Language (C), English Literature (C) - Ellesmere College (2019-09 - 2022-06)