Zinnie Rall

Seeking a challenging position with an innovative company that offers dynamic vision and opportunity for professional growth. I am extremely self-motivated and enthusiastic with the ability to use my own initiative. I also enjoy working in a team, able to make valuable contributions, acquire and grasp new concepts quickly.

Wellbeing Activities Co-ordinator at Chelmsford Care Centre (2023-03 – Present)

Promoting well-being and encouraging participation in activities to support mental stimulation, mobility, and emotional well-being for service users with various needs.

• Promoting Well-being
• Encouraging participation in activities to support mental stimulation, mobility, and emotional well-being
• Identifying individual needs and preferences to ensure activities are inclusive and person-centered
• Supporting service users with dementia, physical disabilities, or mental health conditions by adapting activities to their abilities
• Working closely with care staff, therapists, and families to create a holistic approach to well-being
• Liaising with external entertainers, volunteers, and community groups to enhance activity programs
• Keeping families informed about upcoming events and involving them in activities where possible
• Evaluating the effectiveness of activities and making improvements based on feedback
• Keeping records of participation and engagement levels
• Reporting any concerns regarding residents' well-being to senior management or healthcare professionals
• Ensuring activities are accessible to all residents, regardless of ability or background
• Recognizing and celebrating cultural, religious, and personal preferences in activity planning

Support Worker at PCS Services Ltd (2022-12 – 2023-03)

Providing care and support to troubled teenagers and refugees with various needs including self-harm and absconding behaviors.

• Caring for troubled teenagers, Refugees etc
• Caring for self-harming teenagers and Absconding Teenagers
• Attends medical appointments, solicitors appointments
• Attends college disciplinary hearings
• Attends the cleaning of the placement

Support Worker at Mendel Hospital and Care Consulting (2019-09 – 2022-09)

Supporting service users with learning disabilities, mental health issues, autism and challenging behaviour, including those showing signs of dementia.

• Support service users who might have learning disabilities, mental health issues, and autism while showing a tendency of challenging behaviour
• Troubled Behaviour service user showing signs of dementia
• Assisting in the promotion of independence among service users and facilitating access to the community when required
• Promote health, safety and well-being of service users
• Offering support / encouragement in the area of personal care
• Assisting with household responsibilities such as grocery shopping, meal preparation, and cleaning
• Listening to residents and providing them with relevant feedback and support

Grade 4 Class Teacher at De Grace Kids Academy (2018-08 – 2019-04)

Teaching Grade 4 students with comprehensive curriculum delivery, assessment, and student support.

• HR assistance –Organising training sessions for employees
• Prepare a staff annual leave calendar
• Performs customer service functions by answering employee requests and questions
• Conducts benefits enrollment for new employees
• Verifies I-9 documentation and maintains books current
• Submits the online investigation requests and assists with new employee background checks
• Reconciles the benefits statements
• Performs payroll/benefit-related reconciliations to General Ledger and other accounts
• Conducts audits of various payrolls, benefits or other HR programs and recommends any corrective action
• Updates HR spreadsheet with employee change requests and processes paperwork
• Assists with processing of terminations
• Assists with the preparation of the performance review forms
• Functions as client relation officer for the Ibom Tropicana Mall
• Organised weekly assessments to evaluate students' understanding of topics taught
• Maintained up-to-date records of each student's academic progress and attendance
• Adapted teaching methods for diverse student needs and abilities
• Introduced technology-based teaching tools to enhance the learning experience
• Communicated effectively with parents regarding students' progress and behaviour issues
• Fostered positive learning environment by maintaining strong classroom discipline
• Offered emotional support for students dealing with personal challenges or difficulties
• Realised improvement in behaviour management by implementing consistent rules and consequences
• Participated actively in staff development training programmes and workshops
• Prepared detailed reports on each pupil's performance at end of term meetings
• Developed engaging lesson plans aligned with the national curriculum
• Guided students through successful completion of class assignments and projects
• Coordinated with special education professionals for developing individualised education plans
• Assisted in organising school trips, providing pupils with enriching experiences outside the classroom
• Provided extra support for struggling students during after-school tutoring sessions
• Promoted inclusion within the classroom, ensuring equal opportunities for all learners
• Incorporated hands-on activities into daily lessons to boost comprehension levels
• Planned and organised classrooms that consistently facilitated positive learning experience
• Adapted teaching methods and materials to meet students' varying needs and interests
• Improved literacy skills by introducing interactive reading activities into lessons
• Implemented innovative teaching strategies to engage students in the learning process
• Collaborated closely with colleagues to plan school events and projects
• Set up lesson materials, bulletin board displays and demonstrations
• Planned lessons according to national standards to cover all requirements and prepare for standardised tests
• Created lesson plans and scheduled each day to promote maximum student engagement
• Made positive differences to pupil confidence and happiness through nurturing support and care
• Completed training courses to keep up-to-date with new teaching methods and developments in the field
• Worked collaboratively with teaching assistants to offer children optimal care and education

Direct Sales Agent at Unity Bank Plc (2017-09 – 2019-09)

Developing new business prospects and increasing sales of bank products and services through cold calls and customer engagement.

• Develops new business prospects in specific geographic areas through cold calls
• Interact with existing customers to increase sales of the bank's new products and services
• Monthly Storm in unbanked neighbourhood
• Weekly Tasks
• 10 New Accounts weekly

Banking Officer at Guarantee Trust Bank, plc (2010-09 – 2012-02)

Handling ATM customer service, bulk transactions, and visa fee system operations.

• ATM pin desk –Solving customer ATM problems and issuing new ATM pins
• Bulk teller in the transaction service group(operations)
• Teller at the Visa fee system, Lekki (Cash Center)

Process Trainee at National Engineering Technical Company (Netco) (2009-04 – 2009-11)

Working on pigging facility project and process calculations for vessel sizing.

• Pigging facility project for Mobile Phase 3
• Process trainee, Calculations ( Vessel size calculation)

B.Eng. in Chemical Engineering – Nnamdi Azikiwe University, Awka (2010-01 – 2010-01)

Certificate in Computer Basics – Afrihub Computer training centre (2008-01 – 2008-01)

West African Senior Certificate Examination in General Education – Ogunmodede College, Papa Epe, Lagos (2003-01 – 2003-01)