Zoë Shearn

Friendly, reliable and enthusiastic Fashion Design student with several years of hospitality experience across pubs, restaurants and fast-paced customer service environments. Experienced in bar service, cocktail preparation, table service and working confidently with busy services and intoxicated customers. A fast learner with an excellent memory, strong communication skills and the ability to stay calm and professional under pressure.

Particularly enjoyed working as a barmaid and am keen to return to hospitality alongside university.

Barmaid at La Sentidos Loca Wigan (LSL) (2023 – 2024)

• Prepared cocktails to tight deadlines during busy full-restaurant services.
• Served cocktails, pints and other drinks while maintaining speed, consistency and quality.
• Worked both opening and closing shifts and supported the smooth running of the bar.
• Received strong customer feedback and positive reviews for cocktails and drinks.
• Handled intoxicated and challenging customers calmly and professionally, helping maintain a positive and safe environment.
• Quickly learned drinks recipes and procedures and adapted confidently during busy services.
• Handled tills, cash, and card transactions accurately, including end-of-shift cash procedures.

Team Member at KFC Robin Park (2022 – 2023)

• Worked for over a year in a fast-paced customer service environment.
• Provided friendly and efficient service while working as part of a busy team.
• Developed the ability to work quickly, stay organised and maintain service standards under pressure.
• Handled tills, cash, and card transactions accurately, including end-of-shift cash procedures.

Waiting Staff at The White Lion Wrightington (2021 – 2022)

• Served customers at the bar and provided table service in a busy pub environment.
• Poured pints and supported the team in delivering friendly, efficient customer service.
• Developed confidence communicating with customers and working at pace during busy periods.

Fashion Design Placement at SUMEC Manchester (2025 – 2026)

• Worked professionally within a busy Manchester office environment, communicating with colleagues, clients and suppliers.
• Managed multiple tasks, deadlines and projects while maintaining a high standard of organisation and attention to detail.
• Gained experience in professional communication, meetings, administration, Excel and Adobe Creative Suite.

BA (Hons) in Fashion Design – University of Central Lancashire (UCLan) (2026-09 – 2027-06)