Albert Dodoo

Dedicated and customer-focused hospitality professional with 3 years of experience in hotel management and operations. Proven ability to deliver exceptional guest experiences, optimize operational efficiency, and lead diverse teams. Strong expertise in room management, event coordination, and customer service. Passionate about enhancing guest satisfaction and driving organizational success in the hospitality industry.

Waiter - Movenpick Ambassador Hotel, Accra - Accra

(2021-03 - 2024-09)

• Achieved a 80% average on customer satisfaction surveys over a two-year period.
• Demonstrated exceptional product knowledge, assisting customers with menu selections and special dietary requirements.
• Consistently upsold menu items and beverages, increasing revenue for the hotel.

WASSCE - Apostle Safo School of Science (2016-09 - 2019-06) Accra

BECE - Bright Senior High School (2013-09 - 2016-07) Kukurantumi