Benedicta Akans
National Service | Front Desk / Administrative Support
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About
A motivated and dependable graduate with a Bachelor of Arts in Psychology and Chinese, with practical experience in administrative support, front-desk service, client communication and event coordination. Comfortable handling enquiries, documents, calls and routine office tasks with professionalism and confidentiality. A quick learner with strong communication, teamwork and time-management skills, eager to contribute to a professional working environment.
Experience
National Service | Front Desk / Administrative Support - Microfinance and Small Loans Centre (MASLOC)
- Handled front-desk enquiries and communicated with clients in a professional manner.
- Managed incoming calls, appointments and routine client communication.
- Provided information and basic guidance on MASLOC loan processes.
- Received official letters and assisted with dispatch and weekly documentation.
Administrative Support - Parliament of Ghana
- Supported routine administrative and office duties.
- Gained practical exposure to parliamentary procedures and office operations.
- Handled workplace information with professionalism and confidentiality.
Volunteer / Event Support - Edu China Exhibition
- Supported the coordination and smooth running of the exhibition.
- Assisted attendees by providing guidance and relevant information.
- Worked with others to support event activities and participant needs.
Education
Bachelor of Arts - Psychology and Chinese - University of Ghana (2022 - 2025)
West African Senior School Certificate Examination (WASSCE) - Kumasi Wesley Girls’ High School (2017 - 2020)
