Racheal Obeng

National Service

Talent

AccraMember since November 12, 2026

Ability to manage emotionsCommunication skillsActive listening skillsMS wordMS ExcelPowerPointStrong work ethic and ability to thrive in team- basedAnalytical and problem solving skills

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Ability to manage emotionsCommunication skillsActive listening skillsMS wordMS Excel

About

Hardworking and oriented accounting graduate eager to contribute to a professional accounting team, seeking an entry-level position to leverage academic knowledge and strong analytical skills to support accurate financial reporting and analysis. Looking for a fast-paced position with the opportunity for career growth.

Experience

National Service - Ghana Revenue Authority - Adenta

(2023-11 - 2024-10)

Front desk clerk: Managed daily front-office activities by welcoming clients and visitors, responding to walk-in and telephone inquiries, and ensuring a courteous and efficient service experience. Maintained accurate administrative records through visitor logging, document handling, data entry, and systematic filing while keeping the reception area organized and functional. i also Worked closely with internal departments to facilitate smooth office operations, safeguarded confidential informatio
Return processing personnel: Handled the assessment and processing of returned consignments by reviewing accompanying documents, confirming transaction details, and applying approved return procedures. Updated and maintained return records using both manual and electronic systems, ensuring accuracy through careful data entry and coordination with relevant operational units. Supported the resolution of return-related discrepancies by liaising with customers and internal departments to facilitate
Stationery Management for Client Service: Retrieved authorized office supplies from the store in line with departmental requests to ensure the smooth delivery of client services. Distributed stationery to designated units and maintained accountability to support efficient work-flow and effective resource management. Monitored the usage of stationery items and promptly communicated shortages to supervisors to enable timely restocking and prevent service disruptions.

Internship - Abosomankotereco-operativecreditunion - Sunyani branch

(2022-07 - 2022-08)

Client services: Provided effective client support by attending to customer needs, responding to inquiries, and ensuring a positive service experience. Assisted clients with service-related processes and documentation, ensuring accuracy, clarity, and timely resolution of issues. Maintained professional communication with clients while adhering to organizational policies, confidentiality standards, and service quality expectations.
Prepared a consolidated financial statement. Prepared consolidated financial statements in accordance with internal reporting requirements and standard accounting practices. Verified the accuracy and consistency of financial records to ensure reliable and complete financial reporting. Assisted in the review and presentation of consolidated financial information for internal reporting and decision-making purposes.
Educating clients on how to register with the bank: Educated and assisted clients on bank registration procedures, ensuring accurate completion and smooth on-boarding into banking services.