Francis Peprah

Newly Qualified Chartered Accountant (ICAG) with 4 years of solid, hands-on operational experience specializing in Revenue Assurance, Credit Control, and Accounts Receivable Management within the healthcare sector. Proven expertise in executing high-volume financial data reconciliations, managing aging debts, and analyzing ledger variances. Leverages a deep understanding of local statutory frameworks and international financial reporting standards (IFRS) to drive internal financial controls and prevent revenue leakage.

CREDIT & CLAIMS OFFICER - ST JOHN'S HOSPITAL AND FERTILITY CENTER - TANTRA, ACCRA, GHANA

(2022-10 - current)

• Audited and processed over 1000 claims monthly, ensuring strict compliance with internal policies and agreed tariffs and partner policy frameworks.
• Performed account reconciliations between hospital billing records and insurance payments.
• Managed accounts receivable portfolio of about GHS 500,000 monthly across 23 credit providers, monitored aging reports and followed up on delayed payments to maintain healthy cash flow.
• Investigated complex billing discrepancies and financial transaction rejections, implementing audit controls that successfully minimized corporate revenue leakage.
• Maintained accurate financial and patient billing records in line with organizational policies.
• Prepared periodic financial summaries on aging debt, revenue cycles, collection performances, and outstanding balances to guide management's cash flow projections.
• Coordinated with insurance providers, patients, and internal departments to resolve account-related issues.
• Supported revenue assurance activities by validating charges and ensuring accurate claim submissions.
• Contributed to process improvements that enhanced claims turnaround time and reduced revenue leakage by developing and distributing a comprehensive list of accepted and excluded services to all clinical units.
• Partnered daily with Credit Partners and insurers to ensure seamless claim processing, proactively identifying coverage exclusions, consultation and drug limits, and securing pre-authorizations to prevent claim denials.

NATIONAL SERVICE PERSONNEL- CLAIMS/CREDIT DEPARTMENT - GA NORTH MUNICIPAL HOSPITAL - ASOFAN, ACCRA, GHANA

(2020-09 - 2021-11)

• Processed and audited NHIS claims data for accuracy and compliance to NHIA protocols and codes
• Reviewed supporting documentation to ensure compliance with insurer requirements.
• Maintained claims records and updated databases.
• Liaised with insurance providers regarding claim submissions and status updates.
• Assisted in resolving rejected or disputed claims.
• Prepared claims-related reports and summaries for management.
• Ensured timely submission and follow-up of outstanding claims.
• Organized and retrieved files and folders from folder room to assist with claims auditing.
• Submitted monthly claims to head office to ensure revenue assurance.

ACCOUNT ASSISTANT INTERN - GA NORTH MUNICIPAL ASSEMBLY - ACCRA, GHANA

(2018-06 - 2018-07)

• Maintained financial records and entered accounting data in Microsoft Excel to support reporting and day-to-day finance operations.
• Assisted in recording journal entries and maintaining ledger records to ensure accurate and timely financial documentation.
• Processed receipts recorded transactions and updated revenue records with a high level of accuracy.
• Prepared payment vouchers and assisted with maintaining accounting records and ledger documentation.
• Verified financial information and supporting documents to ensure completeness and accuracy.
• Handled cash deposits and recorded transactions in official registers in accordance with established procedures.
• Organized financial and customer records to support reporting, reconciliation, and audit requirements.
• Assisted with data analysis and record verification to support effective financial management

BACHELOR OF SCIENCE IN ADMINISTRATION (ACCOUNTING) - Accounting - University of Ghana (2016-08 - 2020-07)

ASSOCIATE CHARTERED ACCOUNTANT - Accounting - The Institute of Chartered Accountants, Ghana (2025-03 - 2026-03)