Frank Acquah
Quality Assurance Manager
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About
Software Quality Assurance Engineering Manager with 6+ years of experience driving product quality, optimizing QA processes, and leading distributed, cross-functional teams. Skilled in designing scalable test strategies, implementing QA frameworks, and delivering high-quality digital experiences. Expertise includes test strategy, planning, and reporting, alongside automation across web and API platforms using Playwright (TypeScript), Postman CLI/Newman, and Rest-Assured (Java).
Strong background in API contract testing, microservices validation, and performance testing. Passionate about leadership, mentorship, and building collaborative team cultures. Experienced in managing global teams and leveraging AI-driven tools for QA dashboards and data-driven decision-making.
Active contributor to professional communities including Toastmasters Ghana, TestersQuarters Ghana, and TestAfriq.
Experience
QA Manager at Purplewave Auction (2024-01 – Present)
- Lead a global QA team across Ghana, India, and the USA
- Managed successful database migration testing for auction platform
- Standardized test case documentation and QA processes
- Drove shift-left testing and API testing adoption
- Conducted 1:1 coaching sessions to remove blockers and improve performance
- Researched and implemented tools to improve QA efficiency
- Improved customer satisfaction by 93%
QA Engineer / Manager at Lean Icon Technology & Training Ltd (2021-01 – 2024-12)
- Transitioned from Frontend Developer (Vue.js, JS, HTML, CSS) into QA leadership
- Built and managed QA processes across multiple projects
- Led testing efforts and improved product quality
- Delivered email marketing solutions for Letshego Africa
- Collaborated with cross-functional teams to enhance delivery efficiency
Email Development & Marketing Consultant at Letshego Africa (2021-01 – 2022-12)
- Designed and developed email campaigns across multiple regions
- Trained Head of Communications on email marketing strategies
- Improved communication workflows across African markets
- Strengthened cross-cultural collaboration skills
Founder & CEO at Djara Group Limited (2016-01 – 2021-12)
- Founded an e-commerce startup inspired by global platforms like Alibaba
- Built and managed a team, business plans, and pitch decks
- Participated in startup competitions and funding opportunities
- Developed entrepreneurial and leadership capabilities
- Incubated at iSpace Foundation tech hub
Education
Diploma in Computing – NCC Education (2016)
BSc in Business IT – University of Greenwich
