ADMINISTRATOR / SALES AGENT - ABEST GROUP OF COMPANIES - ACCRA, GHANA
(2018-01 - 2022-01)
- Screened and transferred incoming calls, took down messages and transmitted information and document and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Confirmed accurate completion of forms and reports for admission, transfer or discharge of each program participant.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Reduced recordkeeping errors by precisely handing financial transactions, journal entries and accounts payable and receivable activities.
SALES AGENT - TRADE DEPOT
(2022-08 - 2023-08)
- Built and managed long term relationship with retail customers.
- Translating relationship into business growth for retailer and Tradedepot
- Providing first-level support to retailers by managing their queries.
- Proactively coordinating with various functions to ensure excellent service delivery.
- Developing and activating new customers through effective service presentation.
- Conducted regular retailer visits
- Driving key performance indicators as per company objectives for trade management
SALES AGENT - MULTI-PAC LIMITED
(2023-12 - 2025-10)
- Sold and distributed beverages to retail shops and customers along assigned routes.
- Achieved daily and monthly sales targets while growing the customer base.
- Maintained excellent customer relationships and ensured timely product delivery.
- Collected cash payments and reconciled daily sales accurately.
- Monitored stock levels, restocked the van, and minimized product shortages.
- Merchandised products to improve in-store visibility and increase sales.
- Identified new sales opportunities and reported market trends and competitor activities.
- Ensured proper handling of products and maintained company standards during transportation and delivery.