Shine Agama

Looking for an interesting, challenging and enriching role in a learning and dynamic organization where my experience and expertise can be utilized in achieving the overall objective of the organization.

Sales and Marketing Manager at Capitol Engineering Limited (2018-10 – 2025-11)

• Researching and developing marketing opportunities and plans for ready mix concrete
• Determining budgets and target by making sales and marketing presentations and prepare accurate and timely sales forecasts
• Deploying successful marketing campaigns and own their implementation from ideation to execution
• Build strategic relationships and partner with key industry players, including contractors, subcontractors, civil engineers, residential and commercial builders
• Quickly and efficiently resolving customer complaints and problems

Sales Consultant – Team Leader at Mechanical Lloyd Co. Ltd (2017-07 – 2018-09)

• Building strong relationships and partnering with new and existing customers
• Undertaking vehicle presentations including test drives
• Preparing daily, weekly and monthly sales report
• Aggressively prospecting for new sales
• Handling customer complaints and ensuring satisfactory resolution
• Exploring business opportunities to build customer base

Business Development Executive – Team Leader at Standard Chartered Bank (2013-05 – 2017-05)

Clients Acquisition

• Identifying new sales leads (Personal loan, Insurance, Account opening and Deposit)
• Cold calling potential clients and following up on sales opportunities
• Researching the market and arranging meetings with target clients for product and service demonstrations
• Maintaining fruitful relationship with existing clients
• Management of ATMs to ensure 24-hour service, reconciling and balancing of ATM books and accounts and investigating of imbalances that may arise and rectifying them. Handling of transactions with value in excess of three million Ghana Cedis (GHC 3,000,000)

Administrative Assistant (National Service) at University of Professional Studies, Accra (2011-10 – 2013-04)

• Operating a range of office machines such as photocopiers and computers
• Assist in various daily operations
• Answering the phone
• Managing documents and files
• Invigilating students during examinations
• Issuing of admission letters and registering students for new academic years

Sales and Marketing Officer at Advance Constructions (2007-08 – 2011-09)

• Developing and coordinating the marketing strategy in line with company objectives
• Establishing customer needs and selling products and services accordingly
• Pitching products and services (Building construction, Building materials and Transport services)
• Attending industry events in order to generate business leads
• Inside selling of products and services
• Guiding customers and price negotiations
• Attending to complaints
• Receiving payment by cash or cheque and issuing receipts

Production Supervisor at Advance Constructions (2003-06 – 2007-07)

• Supervising and assigning activities of workers
• Taking records of materials, tools and concrete products
• Monitoring the production process to ensure standards
• Ensuring compliance to workplace policies according to safety objectives
• Preparing weekly and monthly report for management

Master of Science in Strategic Marketing – Kwame Nkrumah University of Science and Technology (2024 – 2026)

Bachelor of Science in Marketing – University of Professional Studies, Accra (2007 – 2011)

Diploma in Business Studies (Accounting option) – University of Professional Studies, Accra (2003 – 2005)

Senior Secondary School Certificate Examination – Adaklu Secondary School, Adaklu (1997 – 2000)