Aggeliki Kakani

Versatile native Greek language professional with 7+ years of remote experience across translation, linguistic QA, AI content review, customer communication, tutoring and multilingual operations. Strong background in quality-focused environments, guideline compliance, KPI performance and clear communication. Able to adapt quickly to new systems, clients and workflows while maintaining professionalism and high standards.

AI Reviewer & Language Specialist at Multiple Remote Clients (Present)

AI-generated content review and evaluation

• AI-generated content review and evaluation for grammar, fluency, tone and relevance
• Linguistic QA and correction of machine-generated Greek text
• Content rating, annotation and quality assessment tasks supporting AI model improvement
• Prompt / response evaluation based on client guidelines and scoring systems
• Human-in-the-loop language tasks for NLP and AI workflows

English → Greek Translator & Localization Specialist at Multiple Remote Clients (Present)

Translation and localization services

• Human English → Greek translation and localization of digital, academic and general content
• Proofreading, copyediting and natural Greek language optimization
• Cultural adaptation for Greek-speaking markets
• Terminology management and style-guide consistency

Greek Tutor at Multiple Remote Clients (Present)

Online Greek language instruction

• Online Greek lessons for beginners, intermediate and advanced learners
• Conversation practice, grammar, pronunciation and vocabulary development
• Greek for travel, relocation, everyday communication and exam preparation
• Friendly, structured and student-focused teaching approach

Customer Support & Sales Specialist at Multiple Remote Clients (Present)

Customer communication and sales

• Previous experience in telephone sales of products and services with strong performance results
• Successfully handled customer communication, needs analysis and objection management
• Worked in target-driven environments while maintaining professionalism and service quality
• Demonstrated persuasive communication, resilience and relationship-building skills

Remote Quality Operations Specialist at Multiple Remote Clients (Present)

Quality assurance and operations management

• Consistently followed scripts, privacy procedures and quality guidelines with high accuracy
• Achieved monitored quality scores rated above standard performance
• Performed effectively in KPI-driven remote work environments and productivity targets
• Worked efficiently under pressure while maintaining confidentiality and service quality

Bachelor's Degree in Speech Therapy – Sofia University "St. Kliment Ohridski"