Beverage Operations Leader
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Beverage Operations Leader | Luxury Mixology & Coffee Specialist
Hospitality professional with 10+ years leading 5-star bar and F&B programs across the US and Europe. Proven track record driving significant revenue growth (15- 20%) and reducing operational costs while elevating guest experiences. Skilled in cocktail innovation, specialty coffee, team leadership, and operational excellence in both luxury resorts and boutique venues.
07/2025 - present PALMA DE MALLORCA, SPAIN
Dual role in bar and floor service in a Mediterranean seasonal venue.
Supported daily workflow, guest satisfaction, and cocktail execution. Supervised a team of five bartenders, , ensuring en smooth operations during peak hours, which led to a 20% increase in customer satisfaction ratings.
Developed a signature cocktail menu that attracted new clientele, helping boost bar sales by 30% over six months.
Trained staff on mixology techniques and customer service best practices, which improved overall team performance and reduced drink preparation times by 15%.
Implemented inventory management practices that minimized waste and reduced costs by 10%, ensuring we maintained profitable margins while keeping our drink offerings fresh.
Bar Setup & Opening Support
05/2025 - present PALMA DE MALLORCA, SPAIN
Returned to Palma to help a close friend launch a new cocktail bar during a challenging personal period.
Contributed to bar layout, cocktail list design, and service model to ensure a smooth opening.
10/2024 - 11/2024 ISTANBUL, TURKEY
One&Only Kea Island
07/2024 10/2024 GREECE, GREECE
Delivered high-end bar service in a 5-star resort fine dining setting. Responsible for mise-en-place, cocktail execution, and guest interaction.
Designed and implemented a VIP cocktail trolley experience, with live preparation of signature cocktails in front of the guest - an innovative service that enhanced the sense of exclusivity and boosted guest engagement.
Managed hands-on the daily bar operations (stock control, cash handling,
service flow), ensuring speed, consistency, and cost efficiency.
Barista Manager Le French Patisserie
03/2024 - 07/2024 CHICAGO, USA
Oversaw full store and beverage operations in a high-volume patisserie. Managed the barista team, quality control, and implemented guest satisfaction strategies.
