Diana Abelyan

Reliable and highly organized professional with 20+ years of experience in customer service, administration, and data entry. Specialized in analyzing and processing large volumes of data with a strong focus on accuracy, validation, and efficiency.

Advanced

Excel user with proven ability to manage and optimize high-volume datasets. Currently expanding technical expertise in SQL and Software Testing. Seeking a dynamic environment that supports continuous growth and development.

Administrative Assistant - Insurance Agency

(2024-01)

Enter client data and insurance policy information while providing customer support, responding to inquiries, and ensuring the correctness and consistency of stored information.

Mini Market Shift Leader - Oceanis Hotel, Kos - Kos

(2023-01 - 2024-12)

Managed daily operations, customer service, and sales activities, including cashier duties and accurate transaction processing. Handled ordering, stock monitoring, and product receiving, while maintaining inventory organization and ensuring product availability. Collaborated with hotel staff to ensure smooth mini market operations.

Data Entry Team Leader - Electroholic – Electronic E-Shop Store

(2020-01 - 2023-12)

• Managed high-volume product and operational data in ERP systems, including SKU creation, ensuring data accuracy and consistency through cross-checking multiple sources.
• Handled product listings for the e-shop, including descriptions and high-quality images.
• Performed data collection, analysis, and processing using Excel to identify inconsistencies, validate information, and support process optimization.
• Maintained and updated product data across systems, ensuring consistency and quality.
• Trained new team members and supported daily team operations.
• Collaborated with internal teams and external partners to resolve issues and support system updates.

Graphic Designer - ARK 1, Printing Company

(2017-01 - 2018-12)

• Developed design mock-ups according to client specifications
• Operated production equipment and printing systems
• Provided customer service and processed invoices

Customer Service & Beauty Advisor - L'Oreal Paris / Tommy-G

(2005-01 - 2013-12)

• Delivered customer support, product guidance, and sales promotion activities.
• Assisted customers throughout the sales process and managed client interactions.
• Achieved top performance results and received an award for best annual target achievement.

Graphic Designer - Overmedia Advertising Agency

(2009-01 - 2011-12)

Worked on advertising design projects and marketing materials

Hospitality Experience - Multiple establishments

Provided customer service and front-of-house support in multiple establishments

High School Diploma - Piraeus High School

Vocational Training - Graphic Design - Graphic Designer Institute of Vocational Training "INTERGRAPHICS"