Evangelia Exarchou

Experienced Operations and Communications Manager with over 20 years in diverse industries. Proven track record in managing operations, procurement, and communications. Skilled in team leadership, project management and customer relations.

Operations Manager at First Quality Yachts Intl. (2023-01 – Present)

• Oversee and manage all daily operations to ensure smooth and efficient functioning of the office.
• Develop and implement operational strategies, policies, and procedures to improve efficiency and productivity.
• Coordinate and monitor orders to shipyards, ensuring timely production and delivery.
• Manage financial aspects, including budgeting, forecasting, and monitoring payments from customers.
• Ensure compliance with legal and regulatory requirements for vessel transportation, customs clearance and registry.
• Manage social media channels to enhance brand presence and engagement.
• Analyze operational data and generate reports to inform decision-making and strategic planning.

Communications and Operations Director at The Laughing House Nursery & Kindergarten (2022-01 – 2023-12)

• Organized and secured daily operations and finances, including budgeting, forecasting, and financial reporting.
• Directed recruitment processes, including interviewing, hiring, and onboarding new staff.
• Handled social media channels, creating engaging content to enhance the school's online presence.
• Wrote and maintained a blog to keep parents informed about school events, activities, and educational insights.
• Developed and implemented operational strategies to improve efficiency and productivity.
• Ensured compliance with all regulatory and safety standards.
• Provided training and support to staff to foster a positive and productive work environment.

Buyer – Procurement Officer at Tomeas SA – Fais Group of companies (2020-01 – 2021-12)

• Identified potential suppliers, conducted evaluations, and negotiated contracts and pricing terms.
• Followed established guidelines to select the best suppliers based on quality, price, delivery, and sustainability.
• Managed vendor relationships and monitored supplier performance to ensure compliance with contractual agreements and quality standards.
• Placed orders and maintained available stock for technology supplies.
• Managed telecommunications and internet contracts, car and motor fleet, including maintenance and logistics.
• Conducted market research to stay informed about industry trends and pricing.
• Prepared and maintained detailed procurement reports and records.

Personal Assistant to the CEO at Tomeas SA – Fais Group of companies (2019-01 – 2020-12)

• Organized and maintained daily and monthly agendas, appointments, and meetings. Ensured discretion and confidentiality in all matters.

Development Director at Delta Partners SA (2006-01 – 2019-12)

• Working with the wider development team. Managed recruitment processes, participated in personnel evaluations

Sales Manager at Glean SA (2004-01 – 2005-12)

• Organized and supervised B2B and B2C sales departments. Reported monthly goals and sales, managed key accounts.

Assistant Product Manager at Elmec Sport SA (2002-01 – 2003-12)

• Handled and monitored sportswear orders (NIKE) with Siebel software

Personal Assistant to the CEO at Elmec Sport SA (2000-01 – 2002-12)

• Organized daily and monthly agendas, appointments, and meetings, kept minutes of Board meetings.

Buyer – Procurement Officer at Laz. Antoniadis & Co SA (1998-01 – 2000-12)

• Placed orders and maintained available stock from suppliers (China, UK, and Germany).

Marketing Secretary at Vouliagmeni Nautical Club (1996-01 – 1998-12)

• Managed office operations, organized special events for the Men's Water Polo team.

Executive Secretary/Head of Client Service Dept. at Saville & Holdsworth Greece (1993-01 – 1995-12)

• Managed office operations and seminars for clients in personnel evaluation software.

Translations Head Officer at Universal Importex S.A. (1992-01 – 1993-12)

• Led translations for major client, Hellenic Navy, specializing in technical manuals.

Executive Secretary at Cinematographer's Advertising Agency (1990-01 – 1991-12)

• Managed office operations and client service.

Undergraduate Program in Psychology – Open University (2005-01 – 2007-12)

Diploma in Journalism – Professional Journalism Workshop (1990-01 – 1992-12)

Undergraduate Program in Psychology – Southeastern College (1998-01 – 1990-12)