Ioanna Papa

Dedicated and adaptable professional with a diverse background spanning HR recruitment, quality assurance, regulatory compliance, administrative operations, and medical information management. Proven track record in talent acquisition, interviewing, candidate sourcing, internal auditing, and cross-functional training. Currently expanding strategic business acumen through an upcoming MBA at NKUA.

HR Recruiter - Ellinity

(2026-07)

• End-to-end recruitment lifecycle management: sourcing, screening, interviewing, and evaluating candidates for various roles via social media applications managed through structured Excel files.
• Collaborating with hiring managers to define job requirements, write job descriptions, and establish ideal candidate profiles.
• Conducting phone screens and structured interviews to assess technical skills, cultural fit, and behavioral competencies.
• Coordinating the interview process, feedback collection, and candidate communication to ensure a positive candidate experience.
• Participating in talent acquisition strategy meetings and labor market research.

Quality & Vigilance Officer - Vigi-Care (VIGI-CARE Vigilance & Consulting Services S.M.P.C.)

(2025-07 - 2026-07)

• Managing, recording, and reporting Adverse Events (AE).
• Ensuring GDPR compliance across operational processes.
• Monitoring legislation, regulatory, and statutory requirements.
• Conducting training sessions and medical literature monitoring.
• Controlling and maintaining Standard Operating Procedures (SOPs).
• Performing internal audits and managing non-conformities and corrective actions (CAPAs & KPIs).

Medical Information Officer - Vigi-Care (VIGI-CARE Vigilance & Consulting Services S.M.P.C.)

(2024-02 - 2025-07)

• Medical Information Management and handling product complaints.
• Performing periodic reconciliation with contracted companies regarding Medical Information Enquiries and Product Quality Complaints.
• Literature search, critical appraisal, and regulatory compliance (e.g., GxP, PV regulations).
• Preparing medical documentation, reports, and internal training materials.
• Utilizing CRM and Medical Information Databases (EudraVigilance, MedDRA, PubMed/MEDLINE, Embase).

Administrative Employee - Body Trainer Health Club

(2023-05 - 2024-01)

• Customer service and client management via CRM.
• Managing daily front desk operations and handling financial transactions.

Master of Business Administration - MBA - National and Kapodistrian University of Athens (NKUA) (2026-09)

Degree - Department of Early Childhood Education - National and Kapodistrian University of Athens (NKUA) (2017-10 - 2022-06)