Markos Thanos

Graduate in IT for Business (Oxford Brookes University) with a Master's in Digital Marketing (University of East London). Experienced IT Operations & Support Technician at the Hellenic Air Force General Staff IT Center, handling troubleshooting, workstation and network deployments, and user access management in secure environments. Previously organised daily activities and supported major events at Grecotel Hotels & Resorts, building strong communication and teamwork skills.

I combine technical know-how with an organised, people-oriented approach, and I'm looking to grow in digital marketing and AI-driven business solutions.

IT Operations & Support Technician at Hellenic Air Force General Staff IT Center (2025 – 2026)

• Provided high-volume helpdesk support to Hellenic Air Force personnel nationwide
• Deployed and configured managed switches and workstations, and contributed to network debugging and hardware upgrades under strict security protocols
• Managed user directories and access permissions (IAM) and operated Trellix Document Intelligence to protect the secure network

Sports Entertainment / Promotion / Technical Support at Grecotel Hotels & Resorts (2022 – 2024)

• Planned and led daily sports and recreation programs for adult guests, taking part alongside them to keep participation high
• Personally approached guests and promoted the resort's activities, attracting large crowds to the resort’s programs
• Supported major hotel events on the technical side alongside my manager and coordinating with external event partners and suppliers

MSc in Digital & Social Media Marketing – University of East London (2024 – 2025)

BSc in IT for Business – Oxford Brookes University (2021 – 2024)

High School Certificate – Athenian Education & Literacy (2020 – 2021)