Raul Colindres

Results-driven Freight Broker with experience in transportation, logistics, and business development. Skilled in freight negotiation, carrier sourcing, customer relationship management, and coordinating FTL, LTL, Partial, Flatbed, Step Deck, and Heavy Haul shipments. Proficient in Salesforce, DAT, Truckstop, RMIS, Quote Factory, and Microsoft Excel. Committed to delivering reliable transportation solutions, building long-term customer relationships, and driving business growth.

Freight Broker

Prime Load Solutions LLC | 2024 – 2026

• Managed the full freight brokerage process (3PL) by connecting shippers with reliable carrier partners.

• Developed new business through cold calling, prospecting, and relationship management.

• Negotiated competitive freight rates and secured carrier capacity for time-sensitive shipments.

• Coordinated FTL, LTL, Partial, Flatbed, Step Deck, RGN, and Heavy Haul shipments across the United States.

• Managed loads from quote to delivery, ensuring on-time communication and issue resolution.

• Built long-term relationships with customers and carriers by providing responsive, solution-oriented service.

• Utilized Salesforce CRM, DAT, Truckstop, RMIS, Quote Factory, and Microsoft Excel to manage customer accounts, freight opportunities, and daily operations.

Freight City Logistics | 2022 – 2024

• Coordinated domestic freight shipments by matching shippers with qualified carriers.

• Negotiated rates and sourced carrier capacity while maintaining service quality and profitability.

• Built and maintained strong relationships with customers and transportation providers.

• Tracked shipments, resolved transportation issues, and ensured customer satisfaction throughout the shipping process.

• Identified new business opportunities through prospecting and account development.

HCL Guatemala | 2021 – 2022

• Led a team of 12 B2B Collections Specialists, driving portfolio strategy and performance.

• Conducted coaching sessions, performance reviews, and client governance meetings.

• Identified automation opportunities using UiPath to improve operational efficiency.

Capgemini Guatemala | 2011 – 2020

• Managed operations of up to 57 employees across Guatemala, Brazil, and Mexico, supporting clients in 15 countries.

• Led O2C, P2P, and Accounts Receivable operations while consistently achieving SLA and KPI targets.

• Implemented RPA and continuous improvement initiatives that reduced costs and improved operational efficiency.

• Managed client relationships, governance meetings, and strategic operational initiatives.

• Led transition, consulting, and process improvement projects for global clients including Avon, Veritiv, Brenntag, Coca-Cola FEMSA, and Syngenta.

• Delivered process mapping, automation, and operational transformation projects that improved service quality and business performance.

High School Diploma in Accounting and Computer Science

Instituto Evangélico América Latina | 2000 – 2003