Sandra Guindi

I am a dynamic professional characterized by an insatiable curiosity, a straightforward approach, and a laser-sharp focus. My drive is fueled by the prospects of both professional and personal growth, which has led me to amass a diverse range of experience across various fields including design, business administration, art, and management. This eclectic background equips me with a unique perspective and a versatile skill set that I bring to every endeavor.

Executive Assistant to Management & Head of Customer Service at RefriPRO (2025-04 – 2026-02)

Lead and oversee customer service operations and provide executive support

• Lead and oversee customer service operations through calls, emails, WhatsApp, and virtual or in-person meetings, ensuring high client satisfaction and timely responses.
• Manage and maintain the CRM system to track sales opportunities, client interactions, and follow-ups, improving control and visibility of the sales pipeline.
• Coordinate and manage logistics for import processes, ensuring timely documentation, communication, and execution.
• Act as a liaison between internal departments to monitor project status, align priorities, and ensure deadlines are met.
• Provide direct executive support to the company's CEOs, including follow-ups, coordination, and execution of strategic tasks.
• Schedule, organize, and manage executive meetings, agendas, and follow-ups.
• Support design and content creation for corporate magazines and company events.
• Plan and manage logistics for corporate events and company-sponsored activities, coordinating vendors and internal teams.

Personal Assistant at Casa Magenta (2023-09 – 2025-04)

Lead CRM data management, content creation, event planning, and client engagement

• Lead CRM data management and upscale property cataloging with advanced systems.
• Propel brand visibility through dynamic content creation and graphic design.
• Orchestrate flawless event planning and coordination for Realtor support.
• Manage precise commission computations and financial distributions.
• Capture high-quality property imagery and video for effective marketing.
• Enhance organizational synergy with proactive cross-departamental communications.
• Strengthen professional networks by providing dedicated support to Realtor and owner.
• Elevate client engagement with proactive and superior service delivery.
• Craft compelling presentations to highlight growth opportunities and team strengths.

Administration Management at Multiples Arrendamientos (2021-03 – 2022-12)

Spearheaded comprehensive property management for a diverse portfolio

• Spearheaded comprehensive property management for a diverse portfolio, ensuring meticulous administration and tenant relations.
• Implemented effective communication strategies with tenants to foster satisfaction and retention.
• Executed accurate and timely billing processes, ensuring consistent monthly revenue from tenant charges.
• Diligently completed and analyzed daily employee reports to monitor property performance and address issues promptly.
• Conducted monthly property inspections to maintain high standards and swiftly resolve any operational concerns.

Product Design at SG Designs (2018-01 – Present)

Spearheaded product design, footprint development, and brand identity strategy

• Spearheaded product design, footprint development, ensuring a solid foundation for conceptualization and market positioning.
• Provided expert design assistance, facilitating innovative product creation from inception to final design.
• Championed brand identity strategy, effectively integrating branding element into product design for cohesive market presence.
• Offered strategic marketing support, highlighting product strengths to optimize consumer appeal and competitive advantage.

Designer at Outfit 365 (2019-02 – 2019-06)

Expert in image editing, logo creation, and fashion assistance

• Expert in Image Editing, enhancing visual content to captivate audiences.
• Proficient in Logo Creation, crafting memorable brand identities.
• Skilled in Fashion Assistance, providing creative direction for style and trends.

Bachelor's degree in Industrial Design – Universidad Anáhuac México Norte (2013 – 2018)