Hang Yi So

I possess creative and communication skills, am passionate about social service, publicity and promotion, and planning. I enjoy using creative and design thinking to explore new fields. I am proactive, responsible, and adaptable, and I hope to leverage my strengths in the media or social enterprise sectors.

Internship at Hong Kong Youth Leadership Development Association (2025-06 – 2025-07)

• Assist in designing and planning youth activities and programmes.
• Handle administrative and clerical support work.
• Design promotional posters, leaflets and publicity materials.
• Support event coordination and daily operation tasks.

Part-time Jockey Telephone Betting Assistant at The Hong Kong Jockey Club (2024-11 – 2025-07)

• Provide telephone betting services and handle customer enquiries.
• Process customer requests accurately and maintain service quality.
• Assist with product information and customer support.

Part-time Jockey Telephone Betting Assistant at The Hong Kong Jockey Club (2024-11 – 2025-07)

Key Achievement

• Maintained high customer satisfaction and efficient service.

Part-time Ice Rink Attendant at Mapletree North Asia Property -Festival Walk Glacier (2021-07 – 2021-09)

• Handle ticket sales and registration for summer courses.
• Assist venue management and customer service.
• Ensure smooth daily operation of the ice rink.

Part-time Ice Rink Attendant at Mapletree North Asia Property -Festival Walk Glacier (2021-07 – 2021-09)

Key Achievement

• Improved service efficiency and maintained good customer relationships.

Part-time Assistant at The Commercial Press (Hong Kong) Limited (2020-07 – 2020-09)

• Sort textbooks, arrange bookshelves and assist with textbook collection.
• Answer customer enquiries and provide customer support.
• Maintain store tidiness and assist daily operations.

Part-time Assistant at The Commercial Press (Hong Kong) Limited (2020-07 – 2020-09)

Key Achievement

• Completed textbook sorting efficiently and received positive feedback from customers.

Bachelor of Social Science in Social Enterprise – The Education University of Hong Kong (2024-09 – 2026-09)

Associate of Arts in Creative Communication – Hong Kong Baptist University College of International Education (2022-09 – 2024-06)

High school graduation – Po Leung Kuk Ma Kam Ming College (2014-09 – 2020-07)