Ip Joyce

Part-time Merchandising host at Hong Kong Disneyland (2025-12 – 2026-01)

• Managed queues, bag merchandise to facilitate pos activities, refill stock and stock take at all merchandise outlets (both indoors and outdoors).
• Controlled guest flow at shops.
• Maintained show quality on stage.
• Assisted with stock deliveries, lifting boxes, and other warehouse duties in the backstage area.

Part-time Resort Call Center Representative at Hong Kong Disneyland (2025-06 – 2025-11)

• Responsible for the event "Hong Kong Disneyland 10k weekend-20th anniversary party edition by AIA VITALITY"
• Handled phone calls and replied emails from guests
• Operated resort call center systems and applications in an accurate and efficient manner
• Administrative work

Part-time Sales Assistant at Uniqlo (2024-05 – 2025-06)

• Store operations: Assisted with floor operations, stock replenishment and inventory control, and maintain high Visual Merchandising standards to increase customer satisfaction
• Customer service: Delivered exceptional customer service, support store promotional campaigns and contribute to store KPL

Bachelor of Business Administration in Major in Finance, Business Decision Analytics (Decision Analytics) – City University of Hong Kong (2024-09 – 2028-06)

On formal exchange programme – University of Mannheim (2026-02 – 2026-06)