Karis Chan

Strategic account and client leader with 13+ years of APAC experience spanning real estate, corporate workplace, development, hospitality and professional services. Experienced in owning strategic client relationships from opportunity origination through proposal, commercial negotiation, project delivery and account expansion, integrating multidisciplinary teams around complex client needs. Currently leads strategic accounts as Regional Account & Strategy Director at Eight Partnership, with HK$8.5M P&L accountability and a 10+ person team.

Proven record of expanding a major client account from HK$1M to HK$6M within 9 months, across three locations in China, while leading account planning, stakeholder relationships, project execution and commercial growth.

Regional Account & Strategy Director - Eight Partnership - Hong Kong

(2024-03)

Specialist real-estate consultancy. Own strategic client relationships and commercial performance across 6–8 active accounts and 30+ established relationship accounts, leading a 10+ person multidisciplinary team across account servicing, strategy, branding, interior design and project delivery. Accountable for opportunity development, proposals, resource planning, client governance, delivery and account growth.

• Strategic Account & Commercial Ownership | HK$8.5M P&L | 10+ Team
• Kerry Properties | HK$1M → HK$6M | 1 → 3 China Locations: Took ownership of an established consultancy account and expanded it from one HK$1M active engagement to approximately HK$6M within 9 months, generating three additional projects across three China locations (Shenzhen, Beijing, Hangzhou) through client internal referral, stakeholder leadership, project planning, opportunity development and end-to-end delivery ownership.
• Portfolio Strategy & Executive Governance | 4.7M sq ft | CEO-level Stakeholders: Chaired steering committees involving CEO, real estate, finance, architecture, commercial, marketing and sales leaders to shape portfolio strategy and execution across 4.7M sq ft / 11 office assets, integrating user profiles, utilisation data, strategic scenarios, operating-model considerations, project planning, impacting up to 11,000 office users.

Account Director & Project Oversight - A Work of Substance - Hong Kong

(2021-07 - 2023-12)

Specialist hospitality + real-estate consultancy. Led client accounts from opportunity origination, initial engagement and proposal development through commercial negotiation, project planning and execution, advising owners, investors and senior executives on hospitality, mixed-use and real-estate development and redevelopment opportunities.

• Account & Project Leadership | US$828K P&L Target Achieved | C-suite Relationships
• Account Growth & Commercial Expansion | 2× Key Account Growth: Expanded a strategic Narai Hospitality Group engagement (an 870,000 sq ft landmark redevelopment) from US$133.5K to US$267K through relationship development, account planning and contract negotiation, while achieving a US$828K P&L target and improving project margins through resource and commercial planning.
• Multidisciplinary Programme Leadership | 15 People | 5 Locations / 4 Time Zones: Led 15-person cross-functional teams across five locations and four time zones, coordinating development, creative, technical and operational specialists on complex hospitality and redevelopment projects.

Client Solutions Associate Director & Project Oversight - Envisione Studio - Hong Kong

(2017-07 - 2021-04)

International Corporate Workplace Consultancy & PM. Led strategic client engagements across corporate workplace, relocations, renovations, programme rollouts and integrated workplace services, translating business requirements into practical scenarios, solutions and multidisciplinary delivery action plans for senior corporate stakeholders.

• Corporate Real Estate & Workplace Advisory | CEO / Senior Executive Relationships
• Commercial Origination & APAC Account Growth | HK$126M+ Project Contract Value: Originated and developed projects with aggregate contract value exceeding HK$126M during tenure, including a major Microsoft Japan workplace engagement covering 359,000 sq ft and approximately US$986.9K consultancy fee, while expanding relationships across APAC.
• Project / Programme Oversight | 1.5M+ sq ft | US$7.4M CapEx: Directed account and delivery strategy across 1.47M+ sq ft of corporate workplace programmes, including US$7.4M CapEx rollout for China Merchants Bank and a major Morgan Stanley workplace renovation; helped build the advisory practice from the ground up into a 33-person multidisciplinary operation spanning workplace strategy, design, E&M, construction and change.

Business Development Executive - Aedas - Hong Kong

(2016-10 - 2017-06)

International Architecture Practice.

• Led complex tenders and business-development pursuits for major architecture and real-estate opportunities, translating design concepts, technical requirements and cost strategies into commercially compelling business cases.
• Synthesised market trends, policy developments and stakeholder dynamics into account intelligence and strategic recommendations for senior business-development leadership; improved tender win rate by 28%.

Business Development & Marketing Executive - M Moser Associates - New York, Hong Kong

(2014-04 - 2016-09)

Global Workplace Architecture & Interior Design Practice | ~1,300+ Employees | 15 Offices.

• Developed targeted account and lead-generation strategies across APAC and New York, improving conversion by 26% and expanding relationships with corporate real-estate and workplace decision-makers.
• Supported lease negotiations, preliminary CapEx / OpEx planning and value-engineering discussions, aligning commercial terms, site conditions, buildout requirements and workplace strategy before commitment.

Paralegal Assistant - Law Offices of Stephen K. Seung - New York

(2013-01 - 2013-10)

• Supported 30+ commercial real-estate transactions, coordinating landlords, counterpart counsel and clients on financial structures, repair obligations and tenant build-out provisions through time-sensitive closings.

BA - Economics & Political Science - Stony Brook University (2013)

Executive Development - Innovation & Design Thinking, Negotiation Mastery - Harvard Business School (2021 - 2022)

Executive Development - ESG Risk & Opportunities - Wharton (UPenn) (2025)

Executive Development - AI Strategy for Business Transformation - Kellogg (Northwestern) (2025)