Ki Po Yip

Oversee the daily operation works Recruit, train, and supervise store members Provide feedback, coaching and performance evaluations

Manager - General Merchandise Department at YATA Limited (2022-06 – 2025-12)

• Oversee the daily operation works
• Recruit, train, and supervise store members
• Provide feedback, coaching and performance evaluations
• Renovation revamp project
• Inventories control
• Handle customer queries, concerns, and complaints
• Organize event promotions with vendors

Deputy Store Manager at Unicorn Stores (HK) Limited (2020-06 – 2022-03)

• Oversee the day-to-day tasks
• Recruit, train, and supervise store members
• Provide feedback, coaching and performance evaluations
• Ensure safety procedures are followed
• Inventories control
• Budget, sales target & GP achievement
• Handle customer queries, concerns, and complaints
• Improve the overall performance of a store

Retail Manager at OMNIMUS Company (HK) Ltd. (2019-03 – 2020-05)

• Take charge of all retail POS in Hong Kong
• Business terms & deals negotiation with department stores and malls
• Manpower arrangement
• Budget, target and GP estimation
• Sales forecast
• Promotions and marketing planning
• Inventories control
• Oversee the daily operation works

Department Manager at SOGO Hong Kong Co., Ltd. (2013-04 – 2018-09)

Sports Department, SOGO Hong Kong Co., Ltd. Freshmart & Gourmet Department, SOGO Hong Kong Co., Ltd.

• Brands and tenants seeking
• Brand-mixed within sales floor
• Business terms & deals negotiation with vendors
• Budget, target and GP estimation
• Sales forecast
• Promotions and marketing planning
• Buying & merchandising including local & overseas
• Renovation revamp project
• Organize event promotion with oversea vendors
• Manpower arrangement

Senior Supervisor at SOGO Hong Kong Co., Ltd. (2004 – 2013-03)

Home Appliances Department, SOGO Hong Kong Co., Ltd.

Shop Sales at Circle Mobile Communication Ltd. (2002-02 – 2004-01)

• Products selling of Digital Camera, Mobile Phone & Acc.
• General operation works

Telesales Representative at Pacific Century Cyberworks (PCCW) (2000 – 2001)

• Selling mobiles, subscription and value-added services
• Customers complaint settlement
• Answer phone calls to manage customer needs

Form 6 – Form 7 – Brighton College of Technology (U.K.) (1994 – 1996)

Form 4 – Form 5 – Newlands Manor School (U.K.) (1992 – 1994)

Form 1 – Form 4 – Lingnam Secondary School (HK) (1988 – 1992)