Manager - General Merchandise Department at YATA Limited (2022-06 – 2025-12)
- Oversee the daily operation works
- Recruit, train, and supervise store members
- Provide feedback, coaching and performance evaluations
- Renovation revamp project
- Inventories control
- Handle customer queries, concerns, and complaints
- Organize event promotions with vendors
Deputy Store Manager at Unicorn Stores (HK) Limited (2020-06 – 2022-03)
- Oversee the day-to-day tasks
- Recruit, train, and supervise store members
- Provide feedback, coaching and performance evaluations
- Ensure safety procedures are followed
- Inventories control
- Budget, sales target & GP achievement
- Handle customer queries, concerns, and complaints
- Improve the overall performance of a store
Retail Manager at OMNIMUS Company (HK) Ltd. (2019-03 – 2020-05)
- Take charge of all retail POS in Hong Kong
- Business terms & deals negotiation with department stores and malls
- Manpower arrangement
- Budget, target and GP estimation
- Sales forecast
- Promotions and marketing planning
- Inventories control
- Oversee the daily operation works
Department Manager at SOGO Hong Kong Co., Ltd. (2013-04 – 2018-09)
Sports Department, SOGO Hong Kong Co., Ltd. Freshmart & Gourmet Department, SOGO Hong Kong Co., Ltd.
- Brands and tenants seeking
- Brand-mixed within sales floor
- Business terms & deals negotiation with vendors
- Budget, target and GP estimation
- Sales forecast
- Promotions and marketing planning
- Buying & merchandising including local & overseas
- Renovation revamp project
- Organize event promotion with oversea vendors
- Manpower arrangement
Senior Supervisor at SOGO Hong Kong Co., Ltd. (2004 – 2013-03)
Home Appliances Department, SOGO Hong Kong Co., Ltd.
Shop Sales at Circle Mobile Communication Ltd. (2002-02 – 2004-01)
- Products selling of Digital Camera, Mobile Phone & Acc.
- General operation works
Telesales Representative at Pacific Century Cyberworks (PCCW) (2000 – 2001)
- Selling mobiles, subscription and value-added services
- Customers complaint settlement
- Answer phone calls to manage customer needs
