Stephen Lau

Senior executive with 20+ years leading professional services organisations across APAC, spanning SaaS, cloud analytics, ERP, and technology consulting. Known for taking on underperforming service units and delivering sustained, measurable results: multi-year P&L growth, full business turnarounds, and complex program recoveries. Builds teams that consistently rank highest in employee engagement and client satisfaction within their organisations.

Managing Partner at Evolution Consulting International Limited (ECIL) (2025-12 – Present)

Providing fractional executive leadership and board level advisory to technology and professional services firms across APAC, with focus on service margin improvement and business transformation.

• Advising clients on governance frameworks, delivery assurance policies, and AI enhanced management models.
• Coaching C-suite leaders on team culture, stakeholder alignment, and navigating high stakes program recovery.
• Completed a voluntary assessment on behalf of a private funding on investment feasibility of an Artificial Intelligence Data Center.

Consulting Director, Asia Pacific at Teradata (2024-04 – 2025-10)

• Directed APJ project portfolio of 400 active engagements; dotted line leadership of 100 project managers, accountable for USD 60M+ in annualised service revenue.
• Redesigned and rolled out global service methodology and tooling across APJ; independently developed and deployed a Delivery Assurance Policy AI Agent.
• Intervened directly in a disputed hybrid cloud migration, securing several hundred thousand dollars in project extensions and over USD 1M in renewed license subscriptions.
• Ran a Trusted Advisor change programme across APJ, generating USD 4M in incremental service bookings in the first year.

Head of Consulting Services, Greater China at Teradata (2020-08 – 2024-03)

Full P&L ownership of USD 20M consulting services business; led a team of 200+ sales professionals, project managers, data architects, and AI scientists.

• Completed business turnaround within four months, resolving compliance and operational issues; exceeded targets for 8 consecutive quarters.
• Redefined service Go-to-Market strategy, driving profitable growth and lifting employee satisfaction by 20 percentage points.
• Rectified Major SOE bank high risk engagement (exposure: USD 10M+) through daily governance stand-ups and weekly executive reporting; full recovery achieved in 18 months, zero attrition.
• Executed orderly wind down of mainland China operations; negotiated early contract terminations without penalties, collected USD 3M on schedule.

Professional Services Director, Greater China at Infor (2010-07 – 2020-02)

Full P&L accountability for USD 6M services business; led 40 sales and consultants across Greater China.

• Grew services revenue from USD 2M to USD 6M, exceeding annual targets for 8 consecutive years.
• Integrated multiple previously independent ERP practice lines post-acquisition into a single unified team; standardised methodology and operating procedures, lifting consultant utilisation by 15% and improving operating margins.
• Executed corporate directed territory rationalisation, transitioning specified customer segments to channel partners without impacting overall revenue trajectory.
• Generated aggregate revenues exceeding USD 10M from a single public reference account.
• Led cross-functional teams to win and deliver multiple multi-million dollar SaaS and ERP cloud migration engagements.
• Headed APAC Client Partner programme for Infor Nexus (2019-2020), engaging strategic global enterprises in supply chain advisory; completed a proof-of-concept programme for Toyota Global in Japan.

Consulting Director, China at Oracle Systems (formerly BEA Systems) (2002-05 – 2010-05)

• BEA Systems (May 2002 – 2008): Promoted to Department Manager; led full services organisation restructure in response to SOX regulatory requirements, redesigning business workflows and compliance processes.
• Transformed the division from loss making to consistent over achievement: surpassed targets for 11 consecutive quarters, delivering 200% revenue growth in three years.
• Rebuilt team morale and culture post restructure; achieved the highest employee satisfaction score nationwide (approx. 90%).
• Selected for the BEA worldwide Leadership Development Programme in 2006 and 2007.
• Oracle Systems (2008 – 2010, post BEA acquisition): Joined Oracle Consulting Services following the BEA acquisition; built a new Technology Consulting practice from the ground up with a team of 15 architects and project managers.
• Delivered the first Enterprise Architecture engagement for China Unionpay and the first private cloud PaaS deployment for China Mobile Guangdong.
• Inducted into the APAC Excellence Club for performance and contribution to the newly formed Oracle practice.

General Manager of South China & Head of Professional Services at Modern Devices (China) Limited (1992-10 – 2001-11)

Appointed General Manager for South China, leading both sales and delivery teams to drive regional performance.

• Established the company's first Professional Services department from scratch; generated multi-million dollar revenue in year one.
• Won and delivered the first USD 10M project for the company - a first in its history.
• Shifted the business model from product reseller to turnkey solutions provider, driving total revenue to USD 30M within three years.
• Established a joint venture with Beijing University of Posts and Telecommunications (BUPT) and led the market introduction of the US eCommerce platform Global Commerce.

Bachelor in Electrical Engineering – Newcastle Polytechnic

Higher Diploma in Electronic Engineering – Hong Kong Polytechnic