Xueling Yang

Coordinated daily operations, transaction administration, and stakeholder communications across real estate projects. Managed listing documentation, CRM systems, contracts, and compliance records throughout the transaction lifecycle. Conducted market, competitor, and SWOT analyses to support business planning and operational decision-making.

Operations & Marketing Specialist at Royal LePage Real Estate Services Ltd. (2025-05 – Present)

• Coordinated daily operations, transaction administration, and stakeholder communications across real estate projects.
• Managed listing documentation, CRM systems, contracts, and compliance records throughout the transaction lifecycle.
• Conducted market, competitor, and SWOT analyses to support business planning and operational decision-making.
• Improved workflow efficiency through process optimization, CRM management, and deal-tracking systems.
• Grew Instagram to 1,500+, Xiaohongshu to 700+, and WeChat Channels reach to 3,000+ through content planning, production, and distribution.
• Generated leads through digital marketing and market-analysis content, contributing to a 15% increase in team business volume.

Overseas Sales Representative at Headseaway International Logistics Co., Ltd. (2023-07 – 2023-09)

• Assisted 30+ international client inquiries and quotation requests, supporting overseas sales operations in cross-border logistics and freight services.
• Communicated with prospective and existing clients to introduce service offerings and respond to inquiries.
• Coordinated with internal teams to address operational issues during the shipping process.
• Supported the overseas service team by tracking shipments and providing updates to clients.

Master of Professional Education in Professional Education – The University of Western Ontario (2024-09 – 2025-08)

Bachelor of Commerce in Commerce – The University of Toronto (2020-09 – 2024-06)