Barista at Deer & Dough Bakery Cafe (2025-11 – Present)
- Prepared and served coffee, espresso, and specialty beverages while providing efficient, professional customer service.
- Accurately processed cash and card transactions using a Square POS system, maintained clean and organized workstations in compliance with health and safety standards, and performed opening and closing duties including restocking and equipment cleaning.
- Professionally handled customer inquiries, custom orders, and concerns.
Consultant at Maple Leaf Adventures (2025-11 – 2026-01)
- Provided comprehensive administrative support, including data entry, and document preparation.
- Maintained organized records and filing systems while ensuring accuracy and confidentiality.
- Supported daily office operations by assisting internal teams.
- Handled phone and email inquiries professionally and contributed to efficient workflow and office productivity.
Administrative Assistant at Ryzuk Geotechnical (2024-09 – 2025-10)
- Overseeing phone and email communications, scheduling appointments, preparing and organizing documents, maintaining digital and physical filing systems, and assisting with the company fleet (including driving and coordinating repairs).
- Supporting team members as needed and ensuring smooth operation of backend systems.
- Interactions with clients and team members, whether in person, via phone, email, or Slack, are always handled with professionalism and courtesy.
Kiosk Supervisor/Admin Assistant at Wilson's Transportation (2022-05 – 2024-09)
- Monitoring kiosks and staff selling tickets outdoors for Hop on Hop off sightseeing bus tours around Victoria, as well as to the Butchart Gardens.
- Ensuring operations run smoothly, cash management, closing and opening duties, crowd control.
- Meeting and interacting with people from a variety of backgrounds, guaranteeing guest satisfaction.
- Providing information about the greater Victoria area, answering questions about the tour as well as providing extra information including personal recommendations.
- Assisting customers with questions and concerns over telephone and email.
- Administrative duties such as taking reservations, data entry, creating social media content and posts.
Barista at Cat's Coffee & Cake Inc. (2021-12 – 2022-05)
- Create and craft beverages, including use of a four grouphead espresso machine and its basic maintenance.
- Light food prep of sandwiches and other pastries, curating the customer experience, maintaining cafe and behind the bar cleanliness, informing customers about offered items.
- Taking cake orders and assisting in cake design, as well as pastry decorating.
Cast Member at Cineplex (2021-06 – 2021-12)
- Welcome and serve guests, clean and sanitize theatres after viewings, take vaccine passports, and maintain utmost guest satisfaction through ushering and concession.
- Basic cash management, opening and closing duties, and requires a strong sense of time management.
Barista at Starbucks (2018-01 – 2021-08)
- Prepared and educated customers on coffee, tea, and specialty beverages.
- Upheld the companies values and standards, regular sanitization of high touch areas, closing and opening the store, and creating long lasting connections with coworkers and customers.
