Tamas Benkei

Senior technology professional with innovative thinking & reliable experience, in hotel management and guest management. Working also as a Duty Manager in a 5 star hotel, the focus on guest needs and wellbeing was never to be missed, along with solving any issues during the guest journey. Managing complex IT systems & infrastructure providing a safe, stable and sustainable technical environment.

Co-Developing, maintaining, implementing corporate IT standards. IT systems architecture & design. Change management, Crisis management, Business continuity, Migration projects, Budgeting GDPR - PCI-DSS.

Compliance management. Certified in Cybersecurity (ISC2). IT project management, vendor coordination for new openings, project management of system upgrades & migrations, PMS, RMS, POS. Available for fixed-term or contracted project works, as well as open for long term assignments.

IT Manager at Kempinski Hotel Corvinus (2000-02 – 2025-12)

Managing the complex IT systems and infrastructure of the hotel, ensuring smooth & secure operation Fulfilling Duty Manager tasks for 15 years, handling guest complaints and ensuring smooth operation for highest guest satisfaction

• Managing IT strategy and daily operation of a 5* hotel. 5-year plan, yearly budgeting, CAPEX & OPEX management. Contracting & supervising 3rd party suppliers and service providers. Supporting and training 100+ users, 100+ fixed & mobile computers, 15+ servers, 500+ networked and network devices, mobile and wired telephony and other communications devices & systems. Providing regular performance analysis and reporting. Performing and organizing regular planned migrations, upgrades of Windows server and desktop systems, operational applications, on-site, cloud & hosted systems to continuously ensure the use of up-to-date and/or new technology to provide best-in-class guest service while keeping the highest applicable information security level.

Regional IT Director at Kempinski Hotels (2005-01 – 2011-06)

IT project consulting for new hotel openings

• Hotel Openings Project Management, Budgeting, Implementation support in Europe. Negotiating with suppliers, project management with architects, managing approvals from owners & investors. Supporting implementation of various HW & SW systems. Network, Server room, end user equipment, guest room technology.

Service Manager at Hotel Informatika (1996-10 – 2000-01)

• Systems installation, training & support for hospitality units of various sizes. Software & hardware planning, installation, configuration, training & support.

Bachelor of Science (BS) in Electrical Engineering – Óbuda University, Budapest (a.k.a. KKVIF) (1989-09 – 1992-07)