Chatbot - 6+ job offers

*Job Description** Analyze chatbot transcripts to identify issues and propose improvements. Coordinate and monitor sentiment surveys across countries. Evaluate chatbot features against global competitors and identify improvement areas. Classify historical chat data to build a structured Q&A repo

Be the primary point of contact and build long-term relationships with customers Help customers through email, phone, online presentations, screen-share and in person meetings Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors Ensure the timely and

Job Description Job Description: Chatbot Strategy & Optimization: Lead the end-to-end management of chatbot flows, including intent mapping, content updates, run testing and logic improvements Process Automation: Identify trends, inefficiencies, and experience gaps impacting customer satisfactio

Widya Wicara

Jobdesk Mengembangkan dan mengoptimalkan model Machine Learning & Deep Learning untuk produk berbasis suara (STT, TTS, Chatbot). Menerapkan Neural Network, NLP, dan Pattern Recognition untuk meningkatkan performa sistem AI. Mengelola dan memproses data untuk kebutuhan training dan evaluasi model. Me

Mekari

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our

Mekari

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our