Agnes Wibowo

English Education graduate from Atma Jaya Catholic University of Indonesia with experience in hospitality operations, teaching assistance, and learning facilitation. Skilled in communication, guest service, classroom coordination, and supporting training activities in fast-paced and people-oriented environments. Experienced in collaborating with lecturers, teachers, and participants through educational and operational programs.

Interested in pursuing a career in Learning & Development, Human Resources, and employee engagement roles where communication and people development are highly valued.

Part-Time Worker – Barista/Bartender at Cru Corner Bistro | PT. Oceanika Bahana (August 2025)

Managed daily restaurant operations and assisted guests during operational hours.

• Prepared and served alcoholic and non-alcoholic beverages based on operational standards.
• Maintained product quality, presentation consistency, and customer service standards.
• Ensured bar cleanliness and hygiene standards were consistently maintained.
• Coordinated with team members to support smooth operational flow during busy shifts.
• Contributed to maintaining consistent service quality and positive guest experience during operational shifts.
• Supported daily operational efficiency through strong coordination and adaptability in fast-paced environments.

Facilitator & English Teaching Intern at Frans Seda Foundation (2025-03 – 2025-07)

Facilitated the ELITE (English Language Improvement for Teachers' Excellence) Program as part of the university internship program.

• Coordinated communication, assignment updates, and information delivery for participants from East Nusa Tenggara and Banten.
• Collaborated with lecturers from the English Education Department to develop learning materials and training content.
• Assisted in conducting training sessions and guided participants during breakout room discussions.
• Supported participant engagement and ensured smooth communication throughout the program.
• Helped create a supportive and organized learning environment for training participants.
• Strengthened communication and coordination between participants and facilitators during program implementation.

Student Teacher at SMA Santo Bellarminus (2024-10 – 2024-12)

Conducted English teaching sessions for high school students in grades 10–12.

• Prepared learning materials and classroom activities aligned with educational objectives.
• Assisted students during examinations and supported classroom management activities.
• Collaborated with teachers in daily academic activities and school events.
• Supported student learning through interactive and communicative teaching approaches.
• Assisted in creating engaging classroom sessions that encouraged student participation.
• Successfully adapted teaching methods to support students with different learning needs.

Full-Time Worker – Barista/Bartender at Le Quartier | PT. Oceanika Bahana (2020-01 – 2022-06)

Managed daily restaurant and bar operations during assigned shifts.

• Prepared alcoholic and non-alcoholic beverages while maintaining product consistency and presentation standards.
• Monitored daily inventory and stock availability for bar operational needs.
• Maintained cleanliness, hygiene standards, and operational readiness of the bar area.
• Delivered customer service and responded to guest requests in a professional manner.
• Coordinated with kitchen and service teams to support smooth restaurant operations.
• Maintained consistent beverage quality and operational standards throughout daily service.
• Supported efficient restaurant operations through teamwork and strong customer service skills.

Internship Trainee at Le Quartier | PT. Oceanika Bahana (2019)

Assisted in preparing cold appetizers and salad dressings in the Garde Manger section. Assisted restaurant operations and provided customer service to guests. Prepared beverages and supported bar operational readiness.

• Garde Manger (Cook): Assisted in preparing cold appetizers and salad dressings in the Garde Manger section.
• Supported food preparation activities while maintaining kitchen hygiene and food quality standards.
• Restaurant Service (Waitress): Assisted restaurant operations and provided customer service to guests.
• Maintained restaurant Standard Operating Procedures (SOP) during service activities.
• Barista/Bartender: Prepared beverages and supported bar operational readiness.
• Served beverages to guests while maintaining service quality standards.
• Gained hands-on experience across multiple hospitality functions, including kitchen, service, and beverage operations.
• Developed adaptability and teamwork skills through rotational operational assignments.

Bachelor of English Education in English Education – Atma Jaya Catholic University of Indonesia (2022-09 – 2026-05)