Aisyah Ainy

Final-year Chinese Language Education student with HSK 4 Mandarin and hands-on experience in front-office hospitality, tour guiding, and digital content creation. Delivers attentive guest service and engaging cross-cultural communication.

Casual Front Office Mandarin Speaker - Premier Place Airport

(2025-09)

• Manage guest check-in and check-out with accuracy and professional service
• Assist Mandarin-speaking guests with inquiries, requests, and local information
• Coordinate calls, emails, reservations, front-desk records, and departmental requests

Mandarin Tour Guide - Travel Agent

(2025-01 - 2026-07)

• Lead cultural and sightseeing tours for international guests in Mandarin and English
• Plan daily itineraries to ensure punctuality, smooth tour flow, and guest comfort
• Arrange on-site guest support and respond to travel inquiries

Content Creator for Personal Account - TikTok

(2024-04)

• Create and edit Mandarin-language content for a TikTok personal account
• Research trends and audience behavior to optimize content reach and engagement
• Develop affiliate content with brands and partners while maintaining authentic output

Bachelor of Education - Chinese Language - State University of Surabaya (2023-08 - 2027-01)