Andika Putu

Passionate hotelier with over 10 years of experience in the hospitality industry. Skilled in customer service, team management, and operations with extensive experience in front office and guest relations. Strong leadership qualities with proven ability to enhance guest satisfaction and operational efficiency.

Operations Manager – Entrepreneur Resorts Bali (Vision Villa Resort & Genius Café Bali)

Jan 2023 – Present

• Provided leadership, strategic planning, and administration in all aspects of villa and beach club operations.
• Responsible for managing 2 properties, including day-to-day staff management, purchasing, vendor contract negotiations, forecasting, and yearly business planning.
• Oversaw P&L, budgeting, and financial performance to ensure profitability and sustainability.
• Directed sales & marketing initiatives, guest relations, employee relations, and public relations to maintain brand reputation and service excellence.
• Ensured properties were managed according to brand quality and service standards, and maintained as investments aligned with directors’ expectations regarding financial returns, asset maintenance, and risk management.

October 2020 – 2023

• Oversaw daily operations of the Front Office department.
• Submitted significant reports including data and legal documentation.
• Initiated OTA and offline sales expansion strategies.
• Restructured department schedule in line with new budget plans.

UT Denpasar – Bali

Tourism Management, 2010 – Present

STP Nusa Dua – Bali

Hotel Management, 2010 – 2013 (Not Graduate)

• Team leader for F&B Service and F&B Product Events.
• 6-month training program at Bvlgari Resort Bali (BAR).