Bunga Denia

Partnership and Business Development professional with 6+ years of experience across strategic partnerships, stakeholder engagement, customer success, and hospitality operations. Proven track record of managing nationwide institutional partnerships, driving business growth, and building long-term relationships with educational organizations. Skilled in partnership strategy, account management, business development, and cross-functional collaboration.

Senior Partnership Associate at PT. Cerdas Digital Nusantara (2021-09 – 2024)

• Managed partnerships with more than 200 schools, colleges, and universities across Indonesia.
• Achieved 80% growth in partnership collaborations through strategic outreach and relationship management.
• Planned and executed over 50 partnership events annually to strengthen institutional engagement.
• Served as the primary point of contact for partners and stakeholders nationwide.
• Developed partnership strategies aligned with organizational objectives and growth targets.
• Maintained partnership reporting, agreements, and performance documentation.

Hospitality Specialist (Senior Barista) at PT. Sari Coffee Indonesia (2018-07 – 2021-09)

• Led shift operations and supervised team members to ensure service excellence.
• Maintained product quality standards and delivered exceptional customer experiences.
• Managed sales reporting, operational documentation, and team coordination.

Customer Service Intern at PT. Telekomunikasi Selular (Telkomsel) (2015-03 – 2015-06)

• Assisted customers through phone and digital support channels.
• Resolved inquiries and provided accurate product and service information.

Social Sciences Department – SMAN 6 Kota Bekasi (2011 – 2014)