Casey Nicole

I am an experienced business administration and office professional with a strong background in bookkeeping, office management, accounts payable and receivable, payroll bookkeeping, customer service, data entry, and administrative support. I have experience managing day-to-day business operations, maintaining accurate financial records, communicating with customers and vendors, handling confidential information, and keeping multiple priorities organized. I am dependable, detail-oriented, personable, and comfortable working independently or as part of a team.

I am experienced with QuickBooks, Microsoft Office, Excel, Google Workspace, Google Forms, Canva, and other digital tools.

Business Manager / Financial Bookkeeper at Private Business (2021-01 – Present)

• Manage day-to-day administrative and financial responsibilities for business operations.
• Maintain accurate financial records and organize business documentation.
• Handle accounts payable and accounts receivable activities.
• Assist with payroll bookkeeping and financial recordkeeping.
• Track invoices, payments, expenses, and other business transactions.
• Communicate professionally with customers, vendors, and business contacts.
• Maintain confidential financial and business information.
• Use QuickBooks, Excel, Google Workspace, and other digital tools.
• Monitor deadlines, prioritize competing responsibilities, and maintain organized records.
• Identify discrepancies and resolve administrative or financial issues.

Office Manager at Wilson and Son Heating & Air (2020-07 – 2024-07)

• Managed daily office operations and administrative responsibilities.
• Handled customer service, phone calls, scheduling, and customer inquiries.
• Maintained business records, paperwork, invoices, and other documentation.
• Assisted with accounts payable, accounts receivable, bookkeeping, and financial administration.
• Coordinated communication between customers, employees, vendors, and management.
• Maintained organized electronic and paper files.
• Assisted with payroll and employee-related administrative duties.
• Used Microsoft Office, Excel, QuickBooks, and other office technology.
• Resolved customer concerns professionally while maintaining positive relationships.

Warehouse Supervisor / Clerical at Weir Parts Center (2018-01 – 2020-07)

• Supervised daily warehouse activities and helped coordinate workflow.
• Maintained inventory records and documentation.
• Processed orders, paperwork, data entry, and clerical responsibilities.
• Coordinated with customers, employees, vendors, and other departments.
• Assisted with receiving, organizing, and tracking inventory.
• Maintained accurate records and ensured information was entered correctly.
• Helped resolve order, inventory, and customer-service issues.

Home Health Care Professional at Help at Home (2024-01 – 2024-07)

• Provided dependable, compassionate support while maintaining professionalism and confidentiality.
• Followed established care plans, procedures, and documentation requirements.
• Maintained accurate records and communicated important information appropriately.
• Demonstrated strong time management, reliability, patience, and attention to detail.
• Worked independently while managing daily responsibilities and changing priorities.

Certificate in Google Data Analytics – Google