Food and Beverage Attendant - J1 Program at The Ritz-Carlton Orlando Grande Lakes (2025-05 – 2026-05)
- Played a role in maintaining luxury hospitality standards at The Ritz-Carlton Orlando, contributing to the team efforts recognized by the Forbes Travel Guide Five-Star rating in 2026.
Dining Attendant at The Ritz-Carlton Orlando Grande Lakes - Knife & Spoon Restaurant (2026-02 – 2026-05)
- Recognized by Restaurant Manager Colton Schultz and guests for delivering exceptional hospitality, professionalism, and meticulous attention to detail.
- Developed strong expertise in international fine dining standards, including sequence of service, table etiquette, and luxury hospitality practices.
- Trusted by management to provide operational support during peak periods, demonstrating reliability, adaptability, and strong teamwork in a fast-paced environment.
Host Run & Server Assistant at The Ritz-Carlton Orlando Grande Lakes - Highball & Harvest Restaurant (2025-10 – 2026-01)
- Contributed to maintaining Forbes Five-Star service standards at Highball & Harvest, supporting the restaurant team in achieving its highest-ever Forbes audit score of 98%.
- Contributed to successful large-scale dining events by supporting smooth operations and delivering consistent guest experiences for 600+ attendees.
- Received recognition from Food & Beverage Director Deniz Suuctugu for demonstrating exceptional multitasking abilities, operational awareness, and attention to detail, and from Restaurant Manager Kristopher Soto for outstanding dedication, speed, and effective time management.
Pool Attendant at The Ritz-Carlton Orlando Grande Lakes (2025-05 – 2025-09)
- Demonstrated strong work ethic by managing double shifts and supporting high-volume pool operations during peak periods.
- Recognized by Area General Manager/Global Leader John McGavin following positive guest feedback regarding exceptional service and hospitality.
Purchasing and Finance Administrator at CV Natural Jaya Abadi (2023-03 – 2024-07)
- Earned management's trust to handle company financial operations after 12 months, including managing weekly financial needs and coordinating payment processes.
- Established a reliable quality control process by inspecting incoming products, identifying expired or damaged items, and coordinating solutions with principals before distribution, helping prevent customer complaints and maintain store trust.
- Improved administrative efficiency by reorganizing documentation and reporting systems, enabling faster access to purchasing, inventory, and financial records.
Digital Marketing – Final Semester Project at Tamang Jaya Furniture (2024-03 – 2024-06)
- Transformed an inactive Instagram account into an engaging digital marketing platform by implementing content strategies that increased visibility, audience engagement, and customer acquisition.
- Increased Instagram profile visits from 84 to 1,222 and grew followers from 40 to 164 through consistent content planning and audience-focused marketing strategies.
- Contributed to a 34.07% increase in sales revenue, from Rp100.9M to Rp135.3M, and acquired 11% new customers through social media marketing efforts.
- Built Tamang Jaya Furniture's Instagram presence from zero by developing and executing content strategies, creating 4 video reels, 44 photo posts, brochures, flyers, and promotional materials to establish brand visibility.
- Established Tamang Jaya Furniture's initial digital marketing foundation by developing social media strategies, content systems, and branding materials that enabled the company to continue its online presence.
Sales Promotion Girl - Seasonal Exhibition Assignment at PT Sindo UPVC Indonesia (2022-12 – 2022-12)
- Applied product knowledge to educate customers on UPVC features, benefits, and applications, improving customer understanding and purchase consideration.
- Represented PT Sindo UPVC Indonesia at a week-long Megamall Pontianak exhibition, effectively engaging visitors and increasing product awareness among potential customers.
- Report customer feedback and basic sales performance to the supervisor.
Manager Operation at AG Fried Chicken (2021-11 – 2022-11)
- Successfully expanded the restaurant's promotional activities by initiating event opportunities and independently managing event operations from planning to execution.
- Managed daily restaurant operations by coordinating staff performance, scheduling, inventory control, and operational activities.
- Created product photography and visual materials to support menu promotion and strengthen the restaurant's brand presence.
Accounts Receivable Administrator at PT Gana Sumber Anugerah (2021-03 – 2021-10)
- Quickly adapted to and mastered the TokoPro system, improving efficiency in managing sales records, accounts receivable data, and payment tracking processes.
- Improved collection discipline by proactively coordinating with sales teams to ensure timely follow-up of store receivables and overdue payments.
Barista at Kopi Janji Jiwa (2020-11 – 2021-01)
- Trusted by management to implement the store's new inventory tracking system, transitioning stock records from manual documentation to a digital system and improving inventory accuracy.
